Leadership Episodes

Send us a text Kevin Bryant, CEO of the New Zealand Veterinary Association (NZVA), joins Julie South of VetStaff, us to share his passion and commitment to supporting veterinarians throughout their careers. From students to retirees, Kevin highlights the NZVA's pivotal role in championing the entire veterinary team. Often confused, listen as Kevin talks about the vital distinctions between the NZVA and the Vet Council (VCNZ), clarifying their unique roles and contributions to t...

Send us a text Ever wondered why some meetings feel like a waste of time while others drive real results? Discover the secrets to conducting powerful and efficient veterinary clinic meetings that will transform your practice's productivity. This episode of the Vet Staff Podcast reveals strategies to streamline your meetings with clear agendas, proper scheduling, and ensuring the right team members are present and prepared. Learn how skilled facilitation can navigate diver...

Send us a text Is your clinic still struggling with the post-pandemic workforce transformation? Discover how to turn these challenges into opportunities by understanding the concept of psychological safety and its profound impact on new hires and annual performance reviews. Join Julie South, Certified DISC Trainer and Resilience Coach, as she introduces the juniority benefit, the swoosh pattern of psychological safety levels over time, and the peak-end rule cognitive bias. This epi...

Send us a text Join Julie South, a Certified DISC Trainer and Resilience Coach, as she delves into the art of reaching consensus within teams. Julie emphasises the importance of creating a safe space for open conversations, setting clear objectives, and encouraging diverse perspectives to ensure everyone feels heard and valued. She provides practical strategies and best practice questions to help teams navigate through reaching consensus effectively. By focusing on assump...

Send us a text Have you ever wondered how to unlock the full potential of your veterinary team? Join DISC Certified Trainer and Resilience Coach Julie South as she unravels some of the secrets to boosting employee engagement in the veterinary industry. Julie shares practical strategies and expert insights that can transform your clinic's culture and performance. Three key takeaways from this episode include: Discover the impact of employee engagement on clinic profitability and custo...

Send us a text In this insightful episode of the Vet Staff Podcast, host Julie South tackles the important topic of psychological safety and its impact on team dynamics, collaboration, and overall veterinary clinic performance. This episode is a must-listen for anyone looking to build a more trusting, connected, and high-performing work environment. Psychological safety is the foundation for successful teams. It's about creating an environment where team members feel comfortable sharin...

Send us a text Have you ever felt like you're speaking a different language than some colleagues? In this insightful episode, DISC Certified Trainer and Resilience Coach Julie South provides a framework for understanding diverse communication styles through the lens of personality types. Using the research-backed DISC model, Julie breaks down the tell-tale verbal and non-verbal cues that indicate if someone is an "Assertive Executor," "Enthusiastic Collaborator," "Cooperative Stabiliser," or ...

Send us a text Ever wondered what the true cost of staff turnover is in veterinary clinics and how you can build a more resilient and engaged team? Join us as we uncover the financial and emotional toll of staff turnover that often goes unnoticed, from productivity gaps to the stress on remaining team members. We break down some of these hidden costs and their implications on both the clinic's bottom line and team morale. Through strong interpersonal relationships and effective leadersh...

Send us a text Curious about how to unlock the full potential of Accommodating Leaders in your veterinary practice...? In this insightful episode, Certified DISC Trainer and Resilience Coach Julie South takes uncovers the world of the Accommodating Leader, celebrating their strengths while also exploring pathways for their growth and development through the lens of DISC Flow profiling. Here are three compelling takeaways that will have you eagerly tuning in: Gain a comprehensive understandi...

Send us a text Ever work with a boss, Lead Vet, Head Vet Nurse or Practice Manager who's all about rules, routines and doing it by the book...? Let me take you inside the mind of the Modest Leader on this podcast episode. These leaders are obsessed with stability, honesty and having a well-oiled machine at work. Their vibe? Practical, careful, and crazy organised. You can count on them to make smart choices and avoid risks. Using the DISC personality model, I'll show you how different t...

Send us a text Have you ever found yourself navigating the intricacies of a leader who thrives on structure, processes, and doing things by the book? I, Julie South, invite you to delve into the fascinating world of the Methodical Leader in our latest podcast episode. We explore the systematic and detail-oriented nature of these individuals, examining how their commitment to accuracy and established procedures shapes the workflow and team dynamics within veterinary practices. By leveraging th...

Send us a text Have you ever found yourself in awe of a leader who demands nothing short of perfection? I, Julie South, invite you on a fascinating exploration of the Perfectionist Leader’s psyche in our latest podcast episode. We dissect the meticulous and detail-oriented nature of these individuals, considering how their high benchmarks shape the workflow and morale within veterinary practices. By tapping into the DISC personality framework, I reveal how diverse team members can not o...

Send us a text Maybe You Crave a Leader Who Truly Listens and Supports You? Embark on a journey with Julie South as she explores the complexities of the DISC personality types and how they mesh with the harmonious ACCEPTING Leader. In this episode, you'll discover the warm, inclusive world of the ACCEPTING Leader. Julie South peels back the layers of the DISC Flow® framework to reveal how this people-focused personality type strives for positive team environments. The Essence of DISC Flow®: Y...

Send us a text Ever felt the electric buzz of working under a leader whose sheer presence can light up a room? Embark on a journey with Julie South as she breaks down the complexities of the DISC personality types and how they mesh with the whirlwind that is the INSPIRING Leader. In this episode, you'll discover the dynamic world of the INSPIRING Leader. Julie South peels back the layers of the DISC Flow framework to reveal how one personality type can make waves and inspire action...

Send us a text Have you ever considered the impact your personality has on your leadership style? This week, we unravel the traits of "Dynamic" leaders, shedding light on how such leaders thrive on challenge and spearhead teams toward lofty goals. We navigate the complex relationships between Dynamic leaders and the DISC personality types they manage, discussing how to create a synergetic environment despite the contrasting needs of the Ds, Is, Ss, and Cs on the team. Discover how to bal...

Send us a text Welcome to part 1 of an 8-episode series exploring the 8 DISC leadership styles: Commanding, Dynamic, Inspiring, Accepting, Accommodating, Modest, Methodical and Perfectionist. Kicking off the series, your host Julie South, a Certified DISC Coach and Resilience Trainer for veterinary professionals, dives into the hard-driving mindset of Commanding Leaders. What motivates you at work – an ambitious pace-setter or a patient mentor? Do rapid-fire decisions ignite your potent...

Send us a text Have you ever felt knocked off balance by a difficult life event or emotional outburst? What if, instead of being victims of these occasional triggers, we could develop the skills to harness them as teachers on our path to growth? In the latest episode of the Vet Staff Podcast, host Julie South examines this compelling concept of transforming our triggers to build emotional resilience. With an influx of calls from veterinarians blaming external factors for their struggles, she ...

Send us a text Have you ever caught yourself in the throes of self-criticism after a long day at work? I've been there more times than I can count, wrestling with the inner critic that seems to thrive on stress and exhaustion. But what if there were a way to flip the script? In this latest episode of the Vet Staff podcast, we dive into the power of personal compassion statements. Host Julie South shares practical tips to drown out our inner critics and kick-start self-compassion. K...