Employee Engagement Episodes

Your clinic says it values learning. Then a new grad asks a senior vet for help and gets a sigh, an eye roll and: “Didn’t they teach you that at vet school?”
What management does next shows that new grad—and everyone watching—which standards your clinic genuinely protects and which behaviours it’s prepared to let slide.
Episode 290 is the seventh episode in the 16-part REAL•CULTURE•STORY series. This week, Julie South returns to L for LIVED VALUES, this time within the CULTURE—or understood—part...

Almost every veterinary clinic says, “We work as a team.” But that tells vets and nurses almost diddly squat about how the team actually works.
What they need to understand is what happens when someone asks for help, disagrees, challenges a decision or finds themselves left holding the fort.
Episode 289 is the sixth episode in the 16-part REAL•CULTURE•STORY series. This week, Julie South explores U for UNDERSTANDING: how culture stories help vets and nurses outside your clinic understand the peo...

Have you ever wondered how to unlock the full potential of your veterinary team?

Join DISC Certified Trainer and Resilience Coach Julie South as she unravels some of the secrets to boosting employee engagement in the veterinary industry.

Julie shares practical strategies and expert insights that can transform your clinic's culture and performance.

Three key takeaways from this episode include:
Discover the impact of employee engagement on clinic profitability and customer satisfaction.

Learn...

Julie South, Certified DISC Trainer and Resilience Coach, delves into the crucial topic of employee engagement. Discover how understanding and addressing your team's needs can transform your clinic's culture, boost productivity, and drive overall success.
Julie shares practical strategies and actionable steps to cultivate a motivated, satisfied, and high-performing workforce. Discover how to implement effective communication, provide growth opportunities, and create clear career progression path...

Ever wondered what the true cost of staff turnover is in veterinary clinics and how you can build a more resilient and engaged team?

Join us as we uncover the financial and emotional toll of staff turnover that often goes unnoticed, from productivity gaps to the stress on remaining team members.

We break down some of these hidden costs and their implications on both the clinic's bottom line and team morale.

Through strong interpersonal relationships and effective leadership, we share actionab...