Oct. 11, 2021

Companion Animal Vet Dr Liza Schneider - Holistic Vets - Vet Clinic Sustainability - 050

Companion Animal Vet Dr Liza Schneider - Holistic Vets - Vet Clinic Sustainability - 050

Send us a text Veterinarian Dr Liza Schneider is one of New Zealand’s leading authorities in holistic animal healthcare. In 2003 Liza established – what is today – award-winning Holistic Vets in Tauranga – located in New Zealand’s spectacular Bay of Plenty region. Holistic Vets is a fully integrated veterinary practice combining conventional veterinary medicine and surgery with complementary therapies. This was the first of its kind in New Zealand. Liza is also the f...

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Season 1 Interviews

Send us a text

Veterinarian Dr Liza Schneider is one of New Zealand’s leading authorities in holistic animal healthcare. 

In 2003 Liza established – what is today – award-winning Holistic Vets in Tauranga – located in New Zealand’s spectacular Bay of Plenty region.  

Holistic Vets is a fully integrated veterinary practice combining conventional veterinary medicine and surgery with complementary therapies.   This was the first of its kind in New Zealand. 

Liza is also the founding trustee of ARRC Wildlife Trust – that’s the Animal Rescue and Rehabilitation Centre.  

The ARRC is a charitable trust which provides veterinary care and services to rehabilitate wildlife and has been the recipient of community awards.  

Education is a key focus of ARRC, especially of children. To help achieve this ARRC has produced a series of children’s books illustrating the human impact on wildlife and what children can do to help. 

As you’ll hear today, throughout her veterinary career, Liza has sought and applied complementary and natural therapies which are easy to learn, practical to apply, and highly effective at assisting her patients to heal. 

 She’s always believed that as a vet, it’s not simply her job to practice veterinary science, but it’s her responsibility to make sure she always gives her patients the best possible care; knowing that she’s explored every option to enhance their health. 

 Liza has served as the president of the NZ Vet Association’s Complementary Veterinary Medicine branch since 2010.

 Over the years Liza has been recognised for her work in the community, her entrepreneurship and business acumen with several awards. 

 Last year – in 2020 - she was the recipient of the New Zealand Veterinary Association’s Veterinary Impact Award which is bestowed on an individual who’s made a considerable positive impact for the veterinary profession.

Liza delights in educating, inspiring and entertaining people about sustainable healthcare and the importance of preserving our natural heritage. 

Liza’s extremely passionate about what she does and what she believes in.

LINKS FROM TODAY'S SHOW

Episode 049 - the first in the #SustainableVets series

Julie's petition to help get more vets into New Zealand

Holistic Vets in Tauranga

Animal Rescue and Rehabilitation Centre Wildlife Trust

Sustainable Vet Practice NZ - on Facebook

Sustainable Vet Practice NZ - on Instagram

VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Struggling to get results from your job advertisements?
If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.

The VetClinicJobs job board is the place to post your next job vacancy - to find out more get in touch with Lizzie at VetClinicJobs


WEBVTT

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Welcome to episode 50 of Paws, Claws and Wet Noses, the podcast, celebrating all creatures great and small.

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And they're fantabulous professionals who look after them all.

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I'm your show host Julie South.

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Today's show is the second in the sustainable vet series where you get to listen in on the chat.

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I had a few weeks ago with Dr.

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Liza Schneider of award-winning Holistic Vets in Tauranga.

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We talked about sustainability.

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Before I introduce Liza, if you haven't heard the first in this series, I suggest you go back and listen to episode 49.

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And that episode I facilitated a three vet panel discussion with Dr.

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Francesca Brown, Dr.

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Rose Unsworth, and today's Dr.

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Liza Schneider.

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So that was episode 49 at paws claws Wet noses dot FM today, we take that discussion a little bit further and Liza shares what she's done.

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But before we do that, I'd just like to bring your attention to the petition that I'm organizing right now to request our government allocate just two MIQ spaces per week for vets to come into New Zealand without having to play.

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The MIQ lottery before they start work, all signatures are 100% confidential.

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You can sign it at tinyurl.com/get2vetsnz.

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And the two is number two.

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And it's exactly what the NZVA is lobbying for as well.

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I told my father when he was a student in Glasgow, he said, if you want to be a success in veterinary practice, just take the bowels open and trust the rest that God nutrition is not an opinion.

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It's a science.

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And they called me that weird herbal needle.

00:02:06.734 --> 00:02:08.835
That, and I, I just remember thinking.

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Well, I'm still going to do it cause I know it works and I've got the research to back it from reminiscences of the real James Harriet son to Pete nutrition, to acupuncture the bit podcast, discusses current animal health issues from around the world on veterinarian, Brian greeter from New Zealand, just search for the vet podcast.

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Wherever you get your podcasts from

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Dr.

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Liza is one of New Zealand's leading authorities and holistic animal health.

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As you'll hear from her accent.

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She, and she talks about it today.

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She grew up in South Africa.

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From pretty early on.

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she knew she'd be a vet when she grew up in 2003, Lisa established, what is today?

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Award-winning holistic vets and Tauranga, which is located in New Zealand, spectacular bay of plenty region, holistic vets as a fully integrated veterinary practice, combining conventional veterinary medicine and surgery with complimentary therapy.

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It was the first of its kind in New Zealand.

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Lisa is also the founding trustee of a RRC wildlife trust and that's the animal rescue and rehabilitation center.

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This is a charitable trust which provides care and services to rehabilitate wildlife and has been the recipient of community.

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Education is a key focus of ARRC, especially of children and to help achieve this.

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It's produced a series of children's books, illustrating the human impact on wildlife and what children can do to help.

00:03:53.264 --> 00:04:08.085
As you'll hear today throughout her veterinary career, Liza has sought and applied complimentary and natural therapies, which are easy to learn practical, to apply and highly effective at assisting her patients to heal.

00:04:08.965 --> 00:04:27.204
She has always believed that as a vet, it's not simply her job to practice Bittner in science, but it's her responsibility to make sure she always gives her patients the best possible care, knowing that she's explored every option to enhance their health.

00:04:28.214 --> 00:04:36.375
Liza has served as a president of the New Zealand vet associations, complimentary veterinary medicine branch since 2010.

00:04:36.884 --> 00:04:52.305
And over the years, these are, has been recognized for her work in the community, her entrepreneurship and business acumen with several awards last year and 2020, she was the recipient of the New Zealand veterinary associations visit.

00:04:52.740 --> 00:05:00.269
And paint award, which is bestowed on an individual who's made a considerable positive impact for the veterinary profession.

00:05:01.350 --> 00:05:18.680
Lisa delights and educating, inspiring and entertaining people about sustainable healthcare and the importance of preserving our natural heritage, as I'm sure you'll pick up soon, Liza is extremely passionate about what she does and what she believes.

00:05:19.584 --> 00:05:34.855
As always I'll put all links mentioned in the episode page at paws claws, witnesses dot F M for you to find out more paws claws and wet noses is sponsored by vet staff.

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If you've never heard of it, staff it's New Zealand only.

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Recruitment agency, 100% dedicated to the veterinary sector and fit staff has been around since 2015 and works nationwide from Cape Reinga to the bluff and everywhere in between as well as helping Kiwis VetStaff also helps overseas, qualified veterinarians find work and art here, or New Zealand vetstaff.co.nz.

00:06:07.225 --> 00:06:20.634
As I said earlier, this episode was recorded a few weeks ago before the inside VA and the in Z VNA made the really hard decision to cancel this November's conference.

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So some of what Lisa talks about in relation to conference as currently being reinvented, and I think the sustainable vets initiative.

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As planning an article and the December issue of this script, which has published by the New Zealand vet association.

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So keep your eyes peeled for that.

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Now let's hop right into the chat that I had with Alyssa.

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How did you get started with sustainability?

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What was that one?

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Aha moment.

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When you thought something has to change.

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Well, I was very little growing up in South Africa and as much as that's a very majestic and beautiful land, there's also a whole lot of horrific stuff that goes on and you can really see man's impact on nature with things like pollution, deforestation, species, extinction, and.

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And of course the starving people, animals that suffer because of it.

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And that just broke my heart.

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So it was a very young little thing.

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I promised myself that whatever I did in my life, I was going to grow up to do everything that I could to make a difference and to change that.

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So that's always been a core part of what I've done.

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When did you know that veterinary medicine?

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Was it.

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Well, when I was young in South Africa, we'll say have these fabulous opportunities growing up with the debt.

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That was a very Everett conservationist.

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I was exposed to fantastic situations of interacting with animals that would be rehabilitated like lion Cubs, and baby hippopotamuses and rhinoceroses.

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And we got to the game parks and drive around in the Bush and conservation.

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Part of my ethos and upbringing.

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And of course we had a variety of pit with cats and dogs and a goose called Golda and snakes.

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We had a monkey called it.

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And one day I saw our monkey Iyke.

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He was displaying some amorous behavior with our cat Panther and me and my brothers thought that maybe we'd have some mung cats delivered in a couple of months, but a couple of months later, we just had a beautiful litter of kittens.

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So we're a little disappointed, but, um, I knew that I needed to understand a bit more about how these things work.

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And then with that I was known at school is the animal Looker.

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After a safe, there was a sick or injured bird or animal that was brought to me.

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And I was brought this little thing, hatchling.

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And, um, I didn't think it would survive, but I did my best and overnight I kept it warm and fed it some food and woke up the next morning, tentatively opened this little box and thought blockers probably died, but it didn't, it lifted its head in a chip the way.

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And it grew into this beautiful strong bird called a bull bull, which are delightful characters.

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Although in New Zealand, unfortunately they pissed, but over there, this little bubble that, and I got.

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Mainly because it had a really big appetite, but I'm also, for another reason that you'll learn about soon, bill gas would eat mulberries off the tree and sort of my finger and pick flies off the wall as guts grew.

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And her wings grew, uh, I created a cage for her outside my bedroom window that overlooked the swimming pool.

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And we had this lovely border colleague Gusto who used to chase, chase the dragon flies around the pool.

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And one day I was sitting in my room looking at this room pool.

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Well, I should have been doing my schoolwork.

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I was trying to, but some what's out there bathing in the water dish that I put out.

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And next thing guts took out for a flat and instead of climbing, she plummeted and invest those excitement, chasing the dragonflies.

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She took one bite of guts and put guts.

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That's hung out and are rushed outside.

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I was in tears, it was tied to this poor Gutstein in my head.

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I think the rebury guts and a beautiful Mulberry tree grew from bed.

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But, um, I knew from that moment that if I was to work with animals and learn about these biological systems, I had to learn how to look off their health and wellbeing so that in those events I could create, I could provide care and maybe have saved guts.

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Although we know that that's probably not possible.

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Did you study and sacrifice.

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Yeah.

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I studied in South Africa and qualified over there and then came up with the green pastures of

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New Zealand.

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You worked in South Africa, you would have done what two years compulsory training is it?

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Um,

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just missed it so well off the qualifying, I could come straight out to New Zealand proper at the time, he was really keen to get out of there cause we'd experienced some of the horrific things that go on with my stepdad, unfortunately being shot and killed over there.

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And he really wanted that.

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So I thought that would be a useful thing to leave South Africa for a little while, get some perspective and then return to South Africa after having a bit of time out.

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But he was so right.

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It's really hard to live in that beautiful place.

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You really have to harden your heart and you see to such an incredibly gentle place, you know, mode two legged wildlife with AK 40 sevens and majestic landscapes.

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But yeah, not the diversity of what after we have.

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Yeah, and

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I think we it's easy.

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I grew up in the east end of London, which wasn't anywhere near as violent is a South Africa, but it was pretty, pretty hard.

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We take new Zealand's safety for granted.

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I think.

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It's difficult to know.

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What's like to live in those harsh environments and even we're not moved to New Zealand and we'd been living here for a year.

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And then we went back to South Africa to visit the contrast was just unbelievable.

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It really just struck me how much you have to put up a really big wall in order to cope.

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If you're a gentle soul food who just doesn't manage with all that stuff.

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Tell me a little

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bit about your clinic.

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So you're living in the beautiful bay of.

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Yeah.

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And it as a glorious place to live.

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Tell me about your clinic before and after.

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Okay.

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So, um, when, when I moved to New Zealand, I worked in Oakland for a couple of years in small animal practice.

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And it became clear to me that the venues that are hold will not commonplace and practice it as much as I wanted to make a difference and not have to be in business.

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It became evident that if I wanted to run a practice and to treat animals the way that I thought was, uh, to the best of my ability, I would need to work for myself.

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So I moved down to Toronto for an opportunity to see.

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Setting up doing that and a big slot.

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The way that I work is I integrate complimentary therapies with conventional medicine and surgery.

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And I do that because I get frustrated by the limitations of conventional medicine and surgery.

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It's so wonderful for many things like emergency medicine, which I absolutely love, and it can make a massive difference to improve animals' quality of laughs.

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But especially these days with chronic degenerative health conditions.

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We ended up using medications that just address the symptoms.

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And sometimes that causes side effects of the medications.

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Then we need other medications to address the side effects.

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And we ended up in this vicious cycle.

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That is what I call not sustainable.

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And what I lack to call sustainable health care is an approach that integrates those complimentary therapies to arrive at a more sustainable position.

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Where we look at means to support the immune system help, to support the body's ability to heal.

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And when you use that hand in hand, conventional medicine and surgery with these complimentary therapies that is so elegant and we get some ads standing results for the best of both worlds, it's a bit different, but cool.

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I'm going to play devil's advocate here for the listeners of this podcast are predominantly Vietnamese proficient.

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For the very sciency veterinarians who are listening there.

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And they're hearing you talk about complimentary medicine and they're thinking, oh my gosh, this is a bit, we were, this is a bit sort of out the end.

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How have you integrated the complimentary medicine so that it is.

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And the, the sustainability for it to be acceptable to those who are 100% science bay.

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Well, interestingly enough, a lot evolves over the years and this lot to be said for common sense, which is not always so common, but when you have a patient in front of you that has some health condition that is not responding to conventional medications.

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Or a dog like a patient that actually took me years ago called He had an auto-immune condition where he was having a whole lot of ulcers break at Randy's mouth.

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Under his farms.

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He was in a bad way.

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It was the Arctic and doll and his bits put him onto medication, which made a massive difference for this auto-immune condition.

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These medications were immunosuppressive medications and that ease the symptoms and his quality of life was restored.

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But over time, these medications depleted his immune system and he developed an infection, obviously.

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And this infection was of a bag that was resistant to many antibiotics except for one called gentamycin, which unfortunately has a toxic effect on the kidneys in some instances.

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So the stock JS had to be put on these antibiotics, which were causing his kidneys to fail.

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He was caught between a rock and a hard place.

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You know, what was going to get in this really bad infection, his kidneys failing or the auto-immune condition.

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If he didn't have his medications.

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In my early days of practice, it was cases like Jess that came to me looking for solutions.

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What else can we do to help my animal is what our class.

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Asked for.

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And so we have to come up with innovative and that sort of interesting options to see what we can do.

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And it's always a matter of weighing up the risks and benefits.

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And it's also a matter of making sure that we making responsible use of these things and using them professionally to ensure that we get the results that we need.

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So for JS, he's one of many thousands of animals that we've helped over the years.

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We managed to get him off all his conventional medications.

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He didn't have any more bladder infection.

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His kidneys were fine and his auto-immune symptoms were managed and effective.

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Very rarely had a breakout and he had no need for medication.

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And I have a massive track record of these types of things unfolding.

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And when you look at evidence-based medicine, there's the evidence.

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There's plenty of it.

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There's not a placebo effect.

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And then.

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When you look at the top of things that we integrate, things like acupuncture and nutraceuticals, like a mega three fatty acids and glucosamine, those types of therapies we've been using for many, many, many years long before the scientists decided that this was okay to use and we actually should be using this kind of stuff.

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So it's this constant battle.

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In a fight and look for these opportunities to see what we can be to benefit our patients and enhance their wellbeing and give our clients what they need for a more sustainable approach.

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This is ultimately a sustainable future because Doug's like Jace or an unsustainable position.

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And if you reflect and look at us humans on this planet, you know, with COVID at the moment, it's a massive issue.

00:16:42.784 --> 00:16:44.434
And yes, we're scared of bugs.

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We're scared of this virus.

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But there is so much that we can do to help to prevent this problem.

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We've learned about social distancing.

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We've learned about sanitizing.

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You've got the vaccination, but imagine if we were empowered with strategies to support our immune systems, and this is not airy-fairy, we're taught about this in med school.

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When it comes to animals, you look at stocking rates, you look at the nutrition, you look at.

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Nutrients that can potentially help them.

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And as bets, we were risk averse, perfectionist, and we get caught up in the clinical stuff.

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And sometimes we forget to look at their basic stuff.

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They can make a mess of difference that gets overlooked at sidelined.

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And we forget this whole arm of what we can do to help our patients in a different way.

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Your clients come to you because of your holistic approach or do they.

00:17:34.259 --> 00:17:39.210
To you thinking that you are just like every other beat and Intel wrong.

00:17:39.299 --> 00:17:43.950
And then, and then discover that there's a whole bunch more hemp.

00:17:44.835 --> 00:17:45.974
Yeah, it's really interesting.

00:17:45.974 --> 00:17:47.924
Clients come to us for a variety of reasons.

00:17:47.924 --> 00:17:52.305
In the early days, they certainly came out of desperation because they didn't know what else to do for their animals.

00:17:52.305 --> 00:17:54.494
And they were hoping that complimentary therapies would help.

00:17:54.795 --> 00:17:59.835
And I love that because it's such a wonderful opportunity to help to show them what a difference it can make for their animals.

00:17:59.835 --> 00:18:03.795
And often they'll have a current health condition and they'll go, oh, will that work for me?

00:18:04.875 --> 00:18:08.325
But when you look at the holistic approach, We're all taught this at big school.

00:18:08.355 --> 00:18:10.484
It's not just honing in on a clinical diseases.

00:18:10.484 --> 00:18:16.125
Looking at the environment of animal lives in how much stress is it contending with and a whole host of other factors.

00:18:16.125 --> 00:18:26.384
So it's basically taking a step back and addressing those other factors, which aren't always easy for other bits in practice because of the pace of practice these days, especially with our veterinary shortages at our clinic.

00:18:26.384 --> 00:18:27.944
Those are things that we focus on.

00:18:28.005 --> 00:18:30.164
What's this animal eating what's its environmental.

00:18:30.644 --> 00:18:32.884
What's going on for the human in order.

00:18:32.904 --> 00:18:36.045
Can this human managed to medicate them or take them out for walks?

00:18:36.154 --> 00:18:38.805
What needs to be done to look at this whole bigger picture?

00:18:39.105 --> 00:18:42.434
People come to us also because our values.

00:18:43.710 --> 00:18:48.269
A bit different from other vet practices in that regard where we need to take the time to talk to them.

00:18:48.269 --> 00:18:53.640
They are treated with respect and kindness, which is a very, very important part of what we do recently.

00:18:53.640 --> 00:19:06.599
It's starting to Dawn on me that those compliment values of genuinely caring of having consideration for our animals, people in our environment of having compassion, respect, and ultimately kindness.

00:19:06.990 --> 00:19:09.519
Those values are inherent in people who understand.

00:19:10.500 --> 00:19:14.970
Which is the optimal health of humans in people who want optimal care for their animals.

00:19:15.059 --> 00:19:16.470
So that's inevitably medicine.

00:19:16.799 --> 00:19:20.220
And when it comes to the environment, those values are important as well.

00:19:20.519 --> 00:19:30.569
And ultimately the advances that we're making to understand more about wellbeing and more about animal care and bore, better environment, we're going to meet at this place where those values are an undertone.

00:19:31.019 --> 00:19:34.829
And so, you know, we see a lot of clients that come to us from all across the country.

00:19:34.829 --> 00:19:36.720
And in fact, we consult internationally as well.

00:19:37.240 --> 00:19:42.910
And yes, they come for difficult health conditions, but they also come because of the way that they're treated a few,

00:19:42.940 --> 00:19:49.450
a few months ago, I will put the links to the podcast that I'm referring to on the show notes page.

00:19:49.480 --> 00:19:52.990
For this episode, I was chatting with Dr.

00:19:53.559 --> 00:19:59.440
Jocelyn Birch baker of Queensland, and she is.

00:20:00.480 --> 00:20:03.089
Her consults are 30 minutes long.

00:20:03.599 --> 00:20:11.400
They, she was a 15 minute consult clinic until locked down and in Rockhampton, Australia, Queensland.

00:20:11.609 --> 00:20:13.140
And then she went back.

00:20:13.140 --> 00:20:19.769
When they came out of lockdown, she went back to 15 minutes and her staff was saying to her, can we please go back to 30 minutes?

00:20:20.339 --> 00:20:21.109
And she.

00:20:23.474 --> 00:20:25.005
Yeah, how do I do that?

00:20:25.005 --> 00:20:29.234
I go from four, four consults an hour to two consults an hour.

00:20:29.565 --> 00:20:31.605
She said she's never looked back.

00:20:31.845 --> 00:20:38.295
And one of the things that is different with her clinic is the VIPs admit the patient.

00:20:38.654 --> 00:20:48.494
In the reason she said the vets had met the patient is because while they're doing that, they're getting to hear about the whole environment.

00:20:49.349 --> 00:20:54.390
Without it being a question and answer interrogation type thing.

00:20:54.390 --> 00:21:01.289
It's a casual, relaxed, her clients are not numbers, they're people, and she really gets to talk with them.

00:21:01.470 --> 00:21:02.519
So is that sort of.

00:21:03.630 --> 00:21:04.319
Absolutely.

00:21:04.410 --> 00:21:06.089
It's a more qualitative approach.

00:21:06.119 --> 00:21:13.500
And although it seems counter-intuitive because you're not getting the numbers through and you're not getting the things in inspect, inject and collect approach through.

00:21:13.859 --> 00:21:17.880
Ultimately this is a more sustainable approach because it gives us clients value.

00:21:18.000 --> 00:21:19.890
The animals really get what they need.

00:21:20.039 --> 00:21:21.660
And it also gives you a job for four months.

00:21:21.660 --> 00:21:27.480
So this approach, we absolutely love improves patient outcomes, client and job satisfaction.

00:21:28.160 --> 00:21:28.410
It's

00:21:28.410 --> 00:21:29.099
improved the bottom line.

00:21:29.755 --> 00:21:32.035
She says, you know, financially I haven't looked back.

00:21:32.555 --> 00:21:33.865
Yeah, absolutely.

00:21:33.954 --> 00:21:40.404
And it's amazing that that follows when you do a really good job, the money flows as long as you value in yourself, in your team.

00:21:40.644 --> 00:21:40.795
Yeah.

00:21:40.825 --> 00:21:40.914
Um,

00:21:40.974 --> 00:21:42.595
and that was the other thing she talked about too.

00:21:42.595 --> 00:21:45.654
Was respect and value for you.

00:21:45.684 --> 00:21:49.734
What does it mean for a clinic to be sustainable?

00:21:51.045 --> 00:21:51.434
Okay.

00:21:51.434 --> 00:21:56.865
So this is where the care and consideration and respect and kindness it's applied to the environment as well.

00:21:57.134 --> 00:22:01.065
So when I first started my big clinic in 2003, I was a mobile service.

00:22:01.065 --> 00:22:03.704
And eventually I grew into a little clinic and then a bigger clinic.

00:22:03.704 --> 00:22:07.454
And when my staff came on board, we had practices like.

00:22:08.115 --> 00:22:12.224
Separating out our, our rubbish to try and recycle some births.

00:22:12.224 --> 00:22:17.595
And, uh, some of my staff looks at me like, do we really have to do this?

00:22:18.045 --> 00:22:21.674
And all these little things, it's a mindset over the years.

00:22:21.674 --> 00:22:25.994
We've always tried to strategize ways of how we can look after not just.

00:22:26.914 --> 00:22:29.315
But also our people and our environment.

00:22:29.315 --> 00:22:38.555
And so these days we're so lucky because we've got this incredible team and all of us have the congruent values of having the environment, being an important part of what we do.

00:22:38.884 --> 00:22:44.674
So our team comes up with fantastic ideas, like the swabs that we use to scrub our surgical patients.

00:22:44.914 --> 00:22:48.934
And typically those are parties, at least party synthetic, and they have to go into that.

00:22:49.950 --> 00:22:53.549
So we got compostable swaps and we use those and they can go to compost.

00:22:53.549 --> 00:22:56.009
So that reduces our landfill activity, cat litter.

00:22:56.069 --> 00:23:08.430
We got compostable cat litter and a few years ago, the wildlife trust that we run, we had actually instigated the Spader straight tech campaign, where we took 1200 Australian island cats off the streets and worked with them.

00:23:08.640 --> 00:23:13.920
But we're having a lot of cat traffic through our clinic by making that change of catheter and using an industrial company.

00:23:14.759 --> 00:23:15.420
Facility.

00:23:15.509 --> 00:23:18.930
We reduced our landfill massively by many, many times.

00:23:19.230 --> 00:23:24.539
So it's hard because again, in our professional as perfectionists, we want everything to be perfect.

00:23:24.539 --> 00:23:33.000
And we don't want to take on something if we can only do a half measure of a job, but the important message here is that every little bit that you do helps to make a difference.

00:23:33.119 --> 00:23:38.609
If we can just change our mindset just a little bit and work together, we can make a massive difference.

00:23:39.119 --> 00:23:43.650
I, I think I read somewhere that the kitty litter was it kitty dude.

00:23:45.045 --> 00:23:46.365
That Leah, this pussy do.

00:23:46.365 --> 00:23:47.355
And a couple of others.

00:23:47.384 --> 00:23:47.835
Yeah.

00:23:48.944 --> 00:23:49.275
Katie.

00:23:49.275 --> 00:23:53.954
There's a part of your was your biggest landfill concern at the time

00:23:54.825 --> 00:23:58.755
and really lucky cause our terrorist city council were proactive and want to tell businesses.

00:23:58.755 --> 00:24:03.674
So we had a consultant come in and have a look at what we did and make recommendations as to what we could change.

00:24:03.884 --> 00:24:05.174
And that's an ongoing thing.

00:24:05.174 --> 00:24:17.744
Our businesses very dynamic and we, we adapt and constantly change and innovate to do everything we can to mow that we can make the world a better place, not just for our patients and not just for our people, our clients and our team, but also the.

00:24:18.660 --> 00:24:21.390
Why would a clinic Liza want to be sustained?

00:24:22.755 --> 00:24:30.375
Well, I guess ultimately, you know, for all searching our beings, we can go way, way back to potentially caveman times or ancient men.

00:24:30.734 --> 00:24:33.765
And there's a lovely proverb from a native American chief.

00:24:33.765 --> 00:24:40.214
And he says, men did not weave the web of life is merely a strand in it, whatever he does to the web, he does to himself.

00:24:40.654 --> 00:24:43.365
Back in those days, things were far more simple.

00:24:43.424 --> 00:24:46.125
We understood if we over-fished or depleted our lands.

00:24:46.125 --> 00:24:50.295
And we used our resources poorly, that would impact on our health and these days.

00:24:51.160 --> 00:24:53.410
We've created such a complexity of things.

00:24:53.410 --> 00:24:58.180
We've lost track of all of that, but those simplicities are Mo for me, and I love for our team.

00:24:58.390 --> 00:25:02.500
They just bring us back down to earth and back to basics and back to nature.

00:25:02.829 --> 00:25:07.029
And it's, it's about knowing that we're in this together, trying to make the world a better.

00:25:08.085 --> 00:25:14.025
So, you know, in our modern materialistic society, I think it's easy to get caught up in profit being defined as money.

00:25:14.025 --> 00:25:22.184
But if you look at profit, profit is ultimately about fulfillment and success, and that's also helping others to be fulfilled and to succeed.

00:25:22.575 --> 00:25:27.765
And if you just have that little shifted of changing values, again, profit, monetary flows

00:25:27.884 --> 00:25:36.765
talking about profit as it going to cost a lot for a clinic to transfer from what they're doing to being sustained.

00:25:37.829 --> 00:25:40.170
It depends on what you do and what initiatives you take on.

00:25:40.170 --> 00:25:44.430
You know, a lot of the stuff is actually cheaper than conventional stuff or mainstream stuff that you do.

00:25:44.670 --> 00:25:52.589
Some of it, for example, putting in solar panels, you could argue, well, that's going to be a big GAF financial undertaking, but then longterm, you potentially going to save as well.

00:25:52.619 --> 00:26:04.049
There's not a dollar amount on that feel good effect on, obviously you've got to weigh up the dollars and cents as a good practice manager and just bend carefully the way that your team feels, knowing that you're working together for the greater.

00:26:04.049 --> 00:26:04.259
Good.

00:26:04.500 --> 00:26:05.579
Good can just be fantastic.

00:26:06.329 --> 00:26:06.869
What would be

00:26:06.869 --> 00:26:10.019
the first thing that you recommend a.

00:26:11.025 --> 00:26:15.255
Looking at just your mindset in terms of waste is probably the first one.

00:26:15.525 --> 00:26:18.855
Just look at, you know, what comes in and what goes out for us.

00:26:18.944 --> 00:26:19.664
It's really cool.

00:26:19.664 --> 00:26:26.714
Because back in the day, when I set up my clinic and I've grown this clinical clinically, and I didn't really have financial leverage to do much.

00:26:27.015 --> 00:26:37.384
And so I had to settle for working with business partners or suppliers that didn't necessarily share our values, but these days, if a company approached us and they want us to get good for.

00:26:37.914 --> 00:26:40.134
We'll hammer them as to what is the ethos?

00:26:40.134 --> 00:26:41.394
Do they care about the environment?

00:26:41.424 --> 00:26:42.234
What's the packaging?

00:26:42.265 --> 00:26:43.164
What do they send stuff?

00:26:43.194 --> 00:26:56.904
And that's where we've got to look to as you know, what's the source of all this, because ultimately, you know, all this packaging that we get in from other places, if we can create awareness from our suppliers so that they can be more proactive to help us to make it easy, to reduce our waste.

00:26:56.904 --> 00:26:58.464
And that's absolutely fantastic.

00:26:59.035 --> 00:27:02.454
And ultimately we take it one step further, you know, this reducing.

00:27:03.109 --> 00:27:07.759
And then of course the other end is, is recycling or reusing Pratt.

00:27:08.089 --> 00:27:11.000
What about regenerating and looking at ways that we can.

00:27:11.924 --> 00:27:15.674
Add to making a natural environment better instead of just depleting.

00:27:15.674 --> 00:27:22.994
It it's very much a mindset to get into, but little things are to go, okay, well, what's in my hand, it's a, it's a box of wound tablets.

00:27:23.055 --> 00:27:23.414
All right.

00:27:23.444 --> 00:27:24.884
What can go in the recycling?

00:27:24.914 --> 00:27:27.734
What has to go in the waste cannot ask this company.

00:27:27.734 --> 00:27:32.174
If they can maybe provide us some, some of this material in the, in a more sustainable form.

00:27:32.535 --> 00:27:33.944
What do I bring into work for lunch?

00:27:33.944 --> 00:27:36.345
You know, do I bring it in a container that I just check out?

00:27:37.575 --> 00:27:39.825
Or do I bring it in a container that I reuse?

00:27:39.914 --> 00:27:41.714
Do I go and buy takeaways every day?

00:27:41.714 --> 00:27:43.335
And I create more waste that way.

00:27:43.755 --> 00:27:46.125
And it's just a lot, a lot more consciousness.

00:27:46.125 --> 00:27:52.065
And I think it's a, back-end our wellbeing that we become more self-aware and we understand what's important to us.

00:27:52.305 --> 00:27:58.424
It's just being a little bit more conscious about what's important to the environment and the little things that we can do to make a difference.

00:27:58.484 --> 00:28:05.384
Switching off electricity is a lot of things, you know, switching off the power of the walls, we don't use it just using your resources.

00:28:06.494 --> 00:28:07.394
You you sit

00:28:07.394 --> 00:28:17.085
that you go back to some of your suppliers and suggest that, or ask them to, could they repackage differently?

00:28:17.444 --> 00:28:18.644
How receptive are they?

00:28:19.785 --> 00:28:20.835
Some of them vary.

00:28:20.924 --> 00:28:27.795
Some of it it's, it's a big in is there's a lot of people that are quite passionate about making change.

00:28:27.825 --> 00:28:38.025
And I think, you know, it's, it's, it's growing in momentum and within the next couple of years, I think there's difficult legislation that's been brought in to make sure their packaging improves in leaps and bounds.

00:28:38.025 --> 00:28:41.384
And it has to because we're just messing up our planet.

00:28:41.744 --> 00:28:43.934
So, you know, that legislation will defer.

00:28:44.535 --> 00:28:59.204
Helped to force a lot of change, but yes, people want to, and this is the exciting thing is by being involved and collaborating and networking with other victims next, instead of us being like, oh, I recycle that's a hippy thing to do.

00:28:59.265 --> 00:29:02.085
Um, um, but, but strangers actually now like good on you.

00:29:02.085 --> 00:29:02.835
That's fantastic.

00:29:02.835 --> 00:29:04.365
We've been wanting to do that for ages.

00:29:04.575 --> 00:29:04.815
What.

00:29:05.605 --> 00:29:07.704
It's a big part of what we're trying to shift this.

00:29:07.884 --> 00:29:12.565
This is not a strange hippy thing and holistically, it's not a bunch of hippies out in the practice.

00:29:13.644 --> 00:29:17.484
We've actually got our feet on the ground and we're doing what we can to make a difference in common sense.

00:29:17.484 --> 00:29:18.384
Practical ways.

00:29:19.105 --> 00:29:19.345
How

00:29:20.065 --> 00:29:22.855
of your waste would you say is recycling.

00:29:23.549 --> 00:29:30.180
I don't have the exact figures with me, but we've been so lucky to participate in the Taronga resource wise business program.

00:29:30.180 --> 00:29:32.970
And we were the first business in Taronga to achieve gold status.

00:29:32.970 --> 00:29:38.549
And I think in our last audit, in order to do that, we had to have about 75% of our waste recycling.

00:29:39.244 --> 00:29:39.664
What about

00:29:39.664 --> 00:29:40.384
shops?

00:29:42.444 --> 00:29:48.035
That's going to go to medical waste, but all of that is considered in, you know, they, they look at things of what are you divert.

00:29:48.035 --> 00:29:50.404
So we'd have to wait a cardboard and being in a city.

00:29:50.404 --> 00:29:54.964
It's fantastic because we've got, uh, a place that will pick up their cardboard and come and grab it.

00:29:55.204 --> 00:29:57.615
Got the industrial capacity facility that will come and grab.

00:29:58.380 --> 00:30:09.960
And the various stuff that goes on for recycling and our team be mindful of what we can do using our own local compost and our wound forms and, um, being mindful of what packaging we use for our lunches and that kind of thing.

00:30:10.289 --> 00:30:10.769
So talk

00:30:10.769 --> 00:30:12.900
to me about the, these wind farms.

00:30:13.170 --> 00:30:13.589
Yeah.

00:30:17.130 --> 00:30:21.390
Farming is a good way just to use food matter and then return.

00:30:22.075 --> 00:30:23.714
The waste back to the land.

00:30:23.714 --> 00:30:25.755
So basically it replenishes the soil.

00:30:25.755 --> 00:30:30.105
And if you're a good gardener in there, you know, the benefits of that, I don't have very green fingers.

00:30:30.105 --> 00:30:30.795
I'm quite good.

00:30:30.974 --> 00:30:40.755
Well, I'd like to think I'm much better with animals, but I'm not so good with clots, but yeah, the wounds will help to break down all of that matter and create new substances for the soil.

00:30:40.755 --> 00:30:42.325
So they're helping to reduce.

00:30:43.045 --> 00:30:46.825
And as far list leftover food scraps that would go into just landfill.

00:30:46.825 --> 00:30:50.664
And I just didn't decompose cause it's amongst a whole lot of fun stuff.

00:30:51.144 --> 00:30:54.355
So it's making that process more efficient at our clinic.

00:30:54.355 --> 00:30:59.605
We also run arc wildlife trusts over a charity that takes in more than 800 birds wildlife every year.

00:30:59.724 --> 00:31:02.035
So we're pretty busy with a lot of wildlife in mites.

00:31:02.035 --> 00:31:05.244
And occasionally we get a worm from a wind farm to help support the cause

00:31:05.964 --> 00:31:09.805
somewhere I a photograph of your beautiful garden.

00:31:11.115 --> 00:31:12.585
Oh, yeah.

00:31:12.644 --> 00:31:13.005
And

00:31:13.065 --> 00:31:14.744
you feed you, you.

00:31:16.095 --> 00:31:16.964
Produce food.

00:31:16.964 --> 00:31:17.265
Is that

00:31:17.265 --> 00:31:17.625
correct?

00:31:17.714 --> 00:31:18.345
Yes.

00:31:18.345 --> 00:31:20.355
So we've got a wonderful headedness, Mel.

00:31:20.355 --> 00:31:24.815
She's got amazingly green fingers and she looks after our veggie garden, she created it.

00:31:24.825 --> 00:31:35.414
Cause if it will lift up, lift up to me and it really wouldn't exist, but yeah, we've got some beautiful fruit growing from there that our team eats and we can share with our inmates, the little rabbits and Guinea pigs that come through.

00:31:35.414 --> 00:31:41.414
And some of the birds are very proud of, of what she's done there and that we can facilitate that was that here.

00:31:42.390 --> 00:31:42.900
Yeah.

00:31:42.960 --> 00:31:43.410
Yeah.

00:31:43.769 --> 00:31:44.099
When,

00:31:44.519 --> 00:31:56.910
when you're employing new staff, what sort of questions to you ask to, to find out whether their, their values match your values?

00:31:57.450 --> 00:31:59.339
Oh, it's such a good question, too, really.

00:31:59.339 --> 00:32:06.720
And over the years, you know, I never wanted to be in business and I always just wants to be a vet, but I've had to learn to be an employer and be a good employer.

00:32:07.815 --> 00:32:18.404
I've always thought for our employees may work, be your vehicle to your happiness, but, um, I'm not very good at, at, uh, at least judging or understanding people and let it use.

00:32:18.404 --> 00:32:29.855
I've been so lucky to have an incredible manager, but in early days, our hired thieves and bullies and nasty people that I had a lot of tough lessons to learn that these days, the act team is just amazing.

00:32:30.470 --> 00:32:36.740
People come to us as students often, and like how we want to work here, our manager, she's just incredible at sniffing out.

00:32:36.740 --> 00:32:39.170
She genuine and authentic about their values.

00:32:39.319 --> 00:32:40.670
We're very clear about our values.

00:32:40.670 --> 00:32:42.470
This is a low drama environment.

00:32:42.470 --> 00:32:47.930
We get to work as a team and have each other's backs, and we're here to make a difference, lots of animals, people in our environment.

00:32:48.349 --> 00:32:50.960
And we ask questions along those lines, you know, what's important to you.

00:32:50.990 --> 00:32:53.000
What are you doing in your spare time these days?

00:32:53.029 --> 00:32:53.630
Thank goodness.

00:32:53.630 --> 00:32:57.140
We just attract those incredible people that are like-minded and have those compliments that.

00:32:57.734 --> 00:33:01.065
Talking about, you've just given me a perfect opportunity.

00:33:01.184 --> 00:33:04.634
S you are not already aware of it.

00:33:04.964 --> 00:33:11.984
Fit staff as running a competition in honor of fitness awareness week.

00:33:12.494 --> 00:33:21.045
It closes this Friday and what we want as to support the awesome ness of.

00:33:21.795 --> 00:33:34.724
The nurses and clinics, as we want to see photographs of what fit nurses do to keep themselves or bright eyed and bushy tailed out of work.

00:33:34.994 --> 00:33:45.704
And then we're putting all of the entries into a drawer and we are giving away five lunchtime shouts through fitness awareness week one, every single day of the week.

00:33:46.529 --> 00:33:47.700
Yeah, that's fantastic.

00:33:47.700 --> 00:33:48.029
Yeah.

00:33:48.029 --> 00:33:49.349
That's a really good point.

00:33:49.349 --> 00:34:01.440
Cause kind of rewinding a little bit to what you were discussing about, um, having a higher volume of time to spend with your clients have witnesses are so under utilized in, in veterinary practices across the country and they such an incredible resource.

00:34:02.369 --> 00:34:03.119
Ah, okay.

00:34:03.150 --> 00:34:06.569
So, so let's talk about sustainable people.

00:34:06.599 --> 00:34:09.659
Let's change tech a bit.

00:34:10.349 --> 00:34:11.400
How do you.

00:34:12.869 --> 00:34:16.380
Honor and respect your nurses.

00:34:16.409 --> 00:34:23.010
What, what do you do different there that keeps them sustained and energized and in your class?

00:34:24.510 --> 00:34:29.130
Yeah, I guess it's just coming back to those venues of genuinely caring.

00:34:29.159 --> 00:34:30.719
These are, these are our family.

00:34:30.719 --> 00:34:33.929
This is not just, you know, employees, we're attacking the team.

00:34:33.929 --> 00:34:39.239
We care about each other and that evolves into considering them and their needs.

00:34:39.630 --> 00:34:47.880
And ultimately, you know, what can we do in our workplace to have them happy and fulfilled inside work and outside work?

00:34:48.675 --> 00:34:49.994
And everybody's different.

00:34:49.994 --> 00:34:51.195
So there's a massive diversity.

00:34:51.195 --> 00:34:54.315
And I think in times gone by in business, people want to box things.

00:34:54.344 --> 00:35:00.195
You want it to be black and white, but the reality is in veterinary science and our day jobs in people's needs.

00:35:00.405 --> 00:35:04.574
It's plenty shades of gray and you've got to have great communication skills.

00:35:04.574 --> 00:35:07.905
You've got to have a team that is honest, that knows what they want.

00:35:08.514 --> 00:35:13.885
Eric, they want to grow as people and you can work together for each other's mutual benefit.

00:35:13.885 --> 00:35:19.824
And win-win, so there's always striving act team to look after the needs of our people.

00:35:19.945 --> 00:35:22.945
And it's not just, you know, what somebody needs outside work.

00:35:22.945 --> 00:35:26.965
It's what they need inside work, as well as the business needs and what the client needs are, what the animal needs.

00:35:27.324 --> 00:35:29.545
And I see aspects having this incredible opportunity.

00:35:29.974 --> 00:35:33.335
Balance all of these needs because that's what we have to do on a daily basis.

00:35:33.335 --> 00:35:38.135
So if you run a vet practice, it's just a bigger job because you've got all those other aspects to consider.

00:35:38.465 --> 00:35:42.304
But in reality, according to our one health model, this is what it's all about.

00:35:42.304 --> 00:35:44.695
It's balancing the needs of animals, people in our environments.

00:35:44.695 --> 00:35:46.295
So we're really skilled in this, in this.

00:35:47.030 --> 00:35:51.829
And the more we can do that in the more people feel that you, then we can make our world a better place.

00:35:52.070 --> 00:35:57.769
And for our nurses and our team, they've always got fantastic ideas and it's acknowledging them and integrating them.

00:35:57.769 --> 00:36:04.429
And our vets are quite happy to be bossed around by our nurses and give us some good ideas as to what we can do and make our world a better place.

00:36:04.429 --> 00:36:07.130
While we put our heads in the textbooks, trying to figure out what to do.

00:36:07.219 --> 00:36:07.340
Well,

00:36:07.340 --> 00:36:08.239
how big is your team?

00:36:08.239 --> 00:36:09.860
How many vets and nurses?

00:36:09.980 --> 00:36:10.190
We

00:36:10.199 --> 00:36:15.719
got four weeks and 16 of a team entitled.

00:36:18.719 --> 00:36:22.440
That's that says considerable size team.

00:36:23.010 --> 00:36:23.579
Yeah.

00:36:23.880 --> 00:36:26.610
A few parts almost, but, um, yeah, there's lots of us.

00:36:26.760 --> 00:36:26.940
Yeah.

00:36:26.940 --> 00:36:35.130
There's a lot of merit in having part-time as, especially for our vet team, it seems to sustain them or easily, but it can be really challenging without that continuity.

00:36:35.130 --> 00:36:38.909
So again, excellent communication skills with are so important.

00:36:39.900 --> 00:36:45.300
The doctor I mentioned before from Rockhampton, her clinic is a part time.

00:36:46.110 --> 00:36:47.489
Staffed clinic.

00:36:47.969 --> 00:36:52.889
And she, she thinks that it's just the best way to go.

00:36:52.980 --> 00:37:01.500
How hard might it be to introduce sustainability into a clinic?

00:37:02.610 --> 00:37:08.159
It can be because especially in some of the older practices with all the values, you know, this isn't a nice thing to do.

00:37:08.159 --> 00:37:08.730
It's silly.

00:37:08.730 --> 00:37:11.519
It's hippy it's why would you consider an recycling?

00:37:11.519 --> 00:37:13.530
We've got plenty of other more important things to do.

00:37:13.889 --> 00:37:20.190
Being a Tagalog with those attitudes is hard work, but, you know, it's those practices that have those attitudes that probably died have well.

00:37:20.889 --> 00:37:22.239
Staff and team Eva.

00:37:22.780 --> 00:37:32.889
And thankfully the world is changing and the students that come through our clinic, we've always encouraged them to make sure that they're in an environment where they feel valued and appreciated instead of being downtrodden and, and appreciate.

00:37:33.599 --> 00:37:42.090
And, you know, to stand up for what is right, because if we all just take things lying down and we looked in my head, the world being a better place, and that's how I think it has been for many years.

00:37:42.090 --> 00:37:45.929
But thankfully in recent times we started to kick that old bottle out the door.

00:37:46.230 --> 00:37:48.059
So yes, it's all about attitudes.

00:37:48.059 --> 00:37:54.599
If you work with the dynamic team, there'll be open to this business out there, general business in New Zealand, you have to be sustainably.

00:37:55.239 --> 00:37:56.949
You have to be thinking of the environment.

00:37:57.190 --> 00:37:59.889
Our veterinary industry is behind in that regard.

00:37:59.889 --> 00:38:01.570
And there's this magical opportunity.

00:38:02.440 --> 00:38:11.619
What we finding more and more is that there are vets out there or vet techs or witnesses that want to do something for the environment, but they're a little bit scared to speak up and with a little bit of support.

00:38:11.889 --> 00:38:14.650
And I find actually there's more than one of them in the team that feels.

00:38:15.369 --> 00:38:22.480
And that collaboration and working together that generates momentum and also just feeling safe enough that you don't have to have it.

00:38:22.480 --> 00:38:22.989
Perfect.

00:38:22.989 --> 00:38:26.159
You don't have to do a mammoth amount of things to start with something.

00:38:27.195 --> 00:38:28.965
And that's just absolutely brilliant.

00:38:29.235 --> 00:38:34.364
And that's very contrary to the way that aspects think, because we need to have things properly planned and organized.

00:38:34.364 --> 00:38:41.114
And every I dotted and T crossed risks mitigated, but we all need to start somewhere in the little things really count

00:38:41.804 --> 00:38:43.065
resistance.

00:38:43.184 --> 00:38:55.394
Might someone let's say you've got a, a practice manager or a vet or a nurse who's listening to this and a clinic where.

00:38:56.369 --> 00:38:59.940
The owner or the lead fit will say, uh, not.

00:39:01.304 --> 00:39:01.784
Yes.

00:39:01.844 --> 00:39:02.474
Happy.

00:39:03.045 --> 00:39:05.025
How would you suggest they start?

00:39:05.925 --> 00:39:11.655
Well, I would say if the management are not prepared to be looking at things, they should try and find a job elsewhere.

00:39:11.655 --> 00:39:18.855
And with FINRA shortages and fitness shortages around place, I'm sure there'd be other practices with a much better mindset where they'd be much more appreciated.

00:39:20.655 --> 00:39:21.014
Yeah.

00:39:21.074 --> 00:39:25.905
Those attitudes need to go out the door and there's plenty of evidence to demonstrate that this is what is.

00:39:26.590 --> 00:39:28.179
This is business out there.

00:39:28.210 --> 00:39:29.769
Businesses are becoming more aware.

00:39:30.099 --> 00:39:32.679
You could use the excuse that it might cost you much.

00:39:32.679 --> 00:39:39.820
And for some things that will cost a lot, but five other things, it doesn't cost as a cost to bring your lunch in and a recyclable container that you can reuse.

00:39:40.119 --> 00:39:43.599
It doesn't cost to separate out your rubbish and put it in a recycling bin.

00:39:43.719 --> 00:39:45.610
The feel good is just fantastic.

00:39:45.610 --> 00:39:45.730
So.

00:39:46.519 --> 00:39:54.050
To me, it just it's pushing the extremes of, you know, the old guys stuck in their ways that won't change that one self reflected one grow.

00:39:54.380 --> 00:40:00.679
And those that really want to grow and develop people, look after themselves value each other work as a team.

00:40:00.679 --> 00:40:04.969
Look after the environment, those guys are going to thrive and they are thriving.

00:40:05.150 --> 00:40:10.969
So it's just a, for any of you guys that are getting bashed out there, hanging in there, come talk to nice people and we'll help you.

00:40:11.000 --> 00:40:11.929
How do

00:40:12.139 --> 00:40:13.400
they contact?

00:40:14.625 --> 00:40:23.445
So, and for our, uh, working group where we're S we're now being rebranded to sustain a bits of being the sustainable big practice group.

00:40:23.864 --> 00:40:32.445
And we have a page on Instagram, we have a Facebook page, and on there, there are posts about the little and big things that you can do to help, to make a difference to the environment.

00:40:32.989 --> 00:40:36.679
Can be part of the community, post some questions, see the things that are going out.

00:40:36.739 --> 00:40:37.940
They get some ideas.

00:40:38.210 --> 00:40:38.539
Yeah.

00:40:38.570 --> 00:40:41.869
Just, you know, keep, keep rolling the ball just a little bit at a time.

00:40:41.869 --> 00:40:50.239
And if you have questions or concerns, posts get attached with one of us, we're all here to help them make a difference in chatting to rose Unsworth.

00:40:50.239 --> 00:40:53.119
A couple of days ago, she's also been instrumental in helping out.

00:40:53.914 --> 00:40:54.784
To drive forward.

00:40:55.144 --> 00:41:09.934
She's organizing a stand at the conference at the end of the year, which we've been kindly gifted, which is just so awesome, but she's overwhelmed by all the people who just want to help and the kindness that's involved and the guy, and, you know, it comes down to those venues.

00:41:09.934 --> 00:41:22.534
And interestingly, the question is, is do people who care about the environment inherently have kindness and his kindness to such an important part of a sustainable future for wellbeing and caring for, and.

00:41:23.369 --> 00:41:28.590
And that's not an easy road when you're kind, because the previous purchase business model wanted to slap it out of you.

00:41:28.590 --> 00:41:31.949
Something that's a lot of nonsense, but I reckon that's the way of the future.

00:41:32.489 --> 00:41:37.920
I also believe that what you give out, you get back.

00:41:38.340 --> 00:41:38.940
Yeah.

00:41:39.570 --> 00:41:47.369
And, and when you see, see the world through eyes of love, you're looking for love.

00:41:47.400 --> 00:41:48.659
So you, you get it back.

00:41:50.349 --> 00:41:50.860
Yeah.

00:41:50.889 --> 00:41:52.360
There's so much goodness like that.

00:41:52.360 --> 00:41:55.480
And you know, what, if science hasn't been proven all that stuff, it will.

00:41:55.599 --> 00:42:01.239
And it doesn't take common sense to know that we use our heads so much, but our hearts know better in this journey.

00:42:01.239 --> 00:42:04.030
And life is a lot about finding out what's going on in your heart.

00:42:04.840 --> 00:42:05.530
Exactly.

00:42:05.710 --> 00:42:10.659
Lisa, do you need your local council to get on board in any way

00:42:10.659 --> 00:42:10.860
with.

00:42:12.344 --> 00:42:18.164
And for us, it's been very beneficial because they've provided consultants to help guide us as to what we can do better.

00:42:18.164 --> 00:42:22.394
They've connected us with contractors that can help us to address various problems that we've had.

00:42:22.724 --> 00:42:26.594
And in a city like tower on the thank goodness, we've got smaller rural towns.

00:42:26.594 --> 00:42:28.425
There's not necessarily a lot that's going on.

00:42:28.695 --> 00:42:31.905
And I think that the tower on the city council is one of the leading councils in New York.

00:42:32.355 --> 00:42:33.614
Addressing waste problems.

00:42:33.614 --> 00:42:42.644
So again, we're just so fortunate, but it's definitely worthwhile, you know, whatever city or town you live in, just reaching out to the council and seeing if there's something going, if not, maybe completely

00:42:43.215 --> 00:42:46.065
how many clinics in New Zealand as sustainable, do you know?

00:42:46.695 --> 00:42:49.204
And then what's the definition of sustainable.

00:42:50.489 --> 00:42:52.920
Well, plenty shades of gray as usual.

00:42:55.139 --> 00:43:04.739
And I guess for us, for our group state of it, it's just a matter of, you know, continually planting that seed so that ultimately that seed is cultivated into a great big forest.

00:43:05.329 --> 00:43:12.889
We all have this feeling of looking off our planet and greening it up so that it can help to ease a lot of the environmental pressure on our planet.

00:43:13.219 --> 00:43:20.300
Since we established this group that just over a year ago, we steadily been getting more and more involved.

00:43:20.510 --> 00:43:26.059
Our Instagram group was just recently set up in two, three months ago and we got a good sort of 200 followers and everybody.

00:43:26.664 --> 00:43:26.965
Group.

00:43:26.965 --> 00:43:31.735
I think we've got sort of four hundred-ish, so it's not massive, but it's tickling away.

00:43:31.735 --> 00:43:36.894
And you know, word travels is also a lot to be said about quality versus quantity.

00:43:37.650 --> 00:43:38.849
So it's evolving.

00:43:38.849 --> 00:43:47.130
I think at some stage it's going to snowball because there is pressure from legislation to look at our waste, you know, that's going to come and we're all starting to learn.

00:43:47.130 --> 00:43:52.050
Science is showing that wellbeing is important and it's not just wellbeing of, of one area.

00:43:52.050 --> 00:43:53.940
It's all connected at one health model.

00:43:54.000 --> 00:43:55.260
We know it's all connected.

00:43:55.619 --> 00:44:00.960
And one health model typically is focused on all the negatives about zoom seeds and epidemic.

00:44:01.445 --> 00:44:04.985
Well, that kind of stuff, which is important, but it's a positive spin on all of it.

00:44:05.315 --> 00:44:07.864
And the positive spin is how can we support chance, wellbeing?

00:44:08.195 --> 00:44:08.704
What heaven?

00:44:08.824 --> 00:44:11.045
What would you like to say that I haven't asked yet?

00:44:11.735 --> 00:44:16.965
I think you've covered a lot of bases and it's just so wonderful how we've brought in that wellbeing aspect and all that.

00:44:16.965 --> 00:44:21.844
It's just such an important part of it to help people to think of that bigger picture and how well it ties in

00:44:23.625 --> 00:44:28.364
one question I do have, and I don't know whether you can answer this.

00:44:29.324 --> 00:44:35.655
What about somebody who's not on Facebook and doesn't have Instagram who doesn't do social media.

00:44:36.164 --> 00:44:37.844
How can they find out

00:44:37.844 --> 00:44:38.295
about this?

00:44:39.239 --> 00:44:54.480
Yeah, so our fits good magazine, we've gotten each issue, an article called eco initiatives that eco initiatives article is showcasing the incredible things that fit practices or with industries doing out there to help, to inspire and keep that ball rolling.

00:44:54.480 --> 00:44:55.769
And that's just some exciting.

00:44:57.514 --> 00:44:59.344
Excited about it and she helps us.

00:44:59.375 --> 00:44:59.704
Yeah.

00:44:59.704 --> 00:45:02.764
We all work together to just populate that as far as possible.

00:45:03.094 --> 00:45:12.394
And then it's just a matter of the one-on-ones, you know, always getting in touch by the phone or coming to visit a big clinic if necessary and feeling supported in whatever way.

00:45:14.105 --> 00:45:15.275
That's that's a good answer.

00:45:15.275 --> 00:45:15.695
Thank you.

00:45:15.695 --> 00:45:21.545
I, I hadn't thought about the vet script because I know quite a lot of people don't do

00:45:21.664 --> 00:45:22.175
social.

00:45:23.105 --> 00:45:23.614
Yeah.

00:45:23.614 --> 00:45:23.945
Yeah.

00:45:23.945 --> 00:45:24.815
That's a good point.

00:45:25.144 --> 00:45:26.074
It's a really good point.

00:45:26.074 --> 00:45:34.565
And I guess that's an important thing, because again, like so many things in life, there were a lot of negatives about a brief, you can see the positive and, um, yeah.

00:45:34.835 --> 00:45:38.284
In this case, work with the community in a positive way to make a difference.

00:45:38.284 --> 00:45:38.945
That's really cool.

00:45:39.335 --> 00:45:41.255
Are you planning on getting a website?

00:45:43.215 --> 00:45:43.965
We.

00:45:44.489 --> 00:45:48.960
We, we haven't really gone to that stage of planning at the stage.

00:45:49.320 --> 00:45:55.530
Uh, you know, we're a bunch of volunteers that are just collaborating, catching up regularly to chat about ideas.

00:45:55.769 --> 00:46:00.059
Ideally, this is not going to be something that has to be hosted by a separate group.

00:46:00.150 --> 00:46:11.639
Ideally, these initiatives are integrated within what it takes to be a vet or within our membership organizations, where this is valued as something that we all want to do to make it about.

00:46:12.659 --> 00:46:18.510
Here's a question, uh, most sustainable VIPs, independence or corporates.

00:46:19.110 --> 00:46:28.710
I think we've certainly, we certainly have haven't yet had a big corporate say, Hey, we want to be part of this movement, but we know that there are clinics that are part of corporate.

00:46:29.519 --> 00:46:32.940
People who have contacted us to say, Hey, we're, we're doing this, this and this.

00:46:33.090 --> 00:46:33.960
What else can we do?

00:46:33.960 --> 00:46:35.670
Or, Hey, we're having trouble with this.

00:46:35.699 --> 00:46:36.750
What can you suggest?

00:46:37.050 --> 00:46:41.369
I think it's still relatively in its infant stages, but yeah, there'll be fantastic.

00:46:41.369 --> 00:46:48.780
When the corporates really come out in a big way to, to leverage potential points of difference that they really care about the environment.

00:46:48.840 --> 00:46:49.050
Right.

00:46:49.619 --> 00:46:50.190
Wonderful.

00:46:50.460 --> 00:46:51.570
We got through this.

00:46:51.630 --> 00:46:52.889
You didn't get called out.

00:46:53.460 --> 00:46:54.090
Lovely.

00:46:54.150 --> 00:46:54.539
Awesome.

00:46:55.320 --> 00:46:57.269
I just love your passion.

00:46:58.034 --> 00:46:58.664
No,

00:46:58.965 --> 00:46:59.625
thank you.

00:47:02.094 --> 00:47:04.724
That's an important part of helping to inspire change.

00:47:04.724 --> 00:47:12.554
I think with such a timid introverted, proficient, and we're really scared to put our head on a lemon and be passionate, but passion drives.

00:47:13.269 --> 00:47:16.090
And this are much opportunity with the things that we can do.

00:47:16.119 --> 00:47:17.619
It's really, really exciting.

00:47:17.829 --> 00:47:19.090
So thank you for your passion.

00:47:19.630 --> 00:47:21.219
Passion is contagious, right?

00:47:21.239 --> 00:47:24.880
It's original paws and claws one page.

00:47:24.880 --> 00:47:26.300
And I saw fantabulous on there.

00:47:26.300 --> 00:47:28.570
I was like, yeah, I know that word.

00:47:28.570 --> 00:47:30.250
I thought I created a pretty clearly

00:47:32.139 --> 00:47:32.469
it's.

00:47:32.500 --> 00:47:38.230
It's how it paws, claws and wet noses as the, the V podcast celebrate.

00:47:38.735 --> 00:47:42.755
All creatures great and small, and the fantabulous professionals who

00:47:42.755 --> 00:47:43.235
look after them.

00:47:43.744 --> 00:47:56.135
It's a wonderful, and you know, that kind of down to earth linger, our profession has long needed a kick up the back to just stop being so rigid and just accept that we can all be more down to earth and real people that's real breakthrough stuff.

00:47:56.135 --> 00:47:56.885
So good on you

00:47:57.994 --> 00:48:00.125
is certainly passionate.

00:48:00.244 --> 00:48:06.994
Don't you think to find out more about holistic vets, you can visit holistic vet.

00:48:07.934 --> 00:48:09.704
Dot co.in Zed.

00:48:10.094 --> 00:48:16.514
The clinic's mission statement can be found on the home page of the website and at ERs.

00:48:16.784 --> 00:48:19.454
And it's what everybody at the clinic works towards.

00:48:19.454 --> 00:48:22.994
Like Lisa said, working towards a healthier planet.

00:48:23.445 --> 00:48:27.824
Our aim is to regain and sustain long-term.

00:48:28.369 --> 00:48:34.190
Optimal health for our patients, so that animals have a greater quality of life.

00:48:34.550 --> 00:48:37.039
And the owners have peace of mind.

00:48:38.400 --> 00:48:45.780
The sustainable vets community on Facebook can be found at sustainable vet practice in Zed.

00:48:46.260 --> 00:48:48.840
And you can go check them out and say hello.

00:48:49.199 --> 00:48:53.099
They would love for you to go over there and visit them.

00:48:53.550 --> 00:49:00.809
If you haven't listened to last week's episode, number 49, we at Liza Francesca and rose.

00:49:01.324 --> 00:49:05.045
Introduce houses, how the sustainable initiative started.

00:49:05.315 --> 00:49:09.514
Then please go do that because it is a really interesting.

00:49:10.260 --> 00:49:13.050
Episode, there's lots of useful information there.

00:49:13.500 --> 00:49:20.730
You can find the link at pause, claws, witnesses dot F M episode 50 as always.

00:49:20.760 --> 00:49:25.559
Thank you for your time for spending your time with me.

00:49:25.889 --> 00:49:27.480
If you haven't already.

00:49:28.090 --> 00:49:36.309
Please go and click that follow button wherever you listen to your favorite podcasts, it's free.

00:49:36.369 --> 00:49:39.309
And it means that you'll never miss out on an episode.

00:49:39.820 --> 00:49:46.719
I'm always up for feedback and I'm always up for ideas for.

00:49:47.684 --> 00:49:52.184
Regular articles, whatever you want on this podcast podcast.

00:49:52.784 --> 00:49:54.315
Thank you for listening.

00:49:54.494 --> 00:49:58.005
This is Julie south signing off cat kitty here.

00:49:58.005 --> 00:50:00.914
Kehoe God bless and take care.

00:50:03.284 --> 00:50:07.275
Pause claws and wet noses is sponsored by vet staff.

00:50:07.514 --> 00:50:13.454
If you've never heard of it, staff it's new, Zealand's only full service recruitment agency.

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100% dedicated to the veterinary sector fit staff has been around since 2015 and works nationwide from Kate rehang it to the bluff and everywhere in between as well as helping Kiwis fits.

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Also hubs overseas, qualified veterinarians find work and art and New Zealand fit.

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staff.co dot indeed.