Send us a text Vet Clinic Employee Engagement Index Questions The second of a multi episode series focussed on helping vet clinics retain the top performing vets and vet nurses in your clinic and then how to attract more vets and vet nurses just like them. Recent Employment Relations Authority determination around Restraints of Trade If you’ve been listening to Paws Claws & Wet Noses for a while you’ll have heard me comment quite a few times that Restraint of Trade clauses can stand up ...
Send us a text Julie South interviews Jocelyn Birch Baker of Smooth Operating Vets + High Street Veterinary Clinic in Rockhampton, Queensland, Australia Jocelyn’s vision at Smooth Operating Vets is to ensure all veterinary women have the opportunity to work in a team where everyone knows their talents and calmly does their very best in an encouraging and supporting place…. That women can return to veterinary practice after the birth of their babies with the skills, knowledge and confidence t...
Send us a text Julie South interviews Jocelyn Birch Baker of Smooth Operating Vets + High Street Veterinary Clinic in Rockhampton, Queensland, Australia Jocelyn’s vision at Smooth Operating Vets is to ensure all veterinary women have the opportunity to work in a team where everyone knows their talents and calmly does their very best in an encouraging and supporting place…. That women can return to veterinary practice after the birth of their babies with the skills, knowledge and confidence t...
Send us a text Dr Megan Alderson of The Strand Veterinarian in Parnell, Auckland, New Zealand, talks about implementing various wellness progs into her veterinary clinic - her trials and tribulations. Dr Megan is very open and forthcoming with the information she shares: what's worked and didn't workher clinic's budgets and how much she budgets for staff wellness and wellbeingShe also shares how her personality style worked against her, until she realised she needed to change her approa...
Send us a text Part 2 (of 2) with Dr Francesa Brown on how to have a healthy vet clinic and a healthy bottom line. Dr Brown covers: What KPIs to measureWhere to start in supporting your team to be / get / stay healthyWhat questions to askHow to implement and how not to implementJohari WindowsThe real and true cost of staff turnoverShe also asks for input / support / information as she gets ready to start her next research project. VetStaffleading veterinary sector recruitment in New Zealan...
Send us a text This week is part 1 of a two-part series with Dr Francesca Brown of Otago Polytechnic. If you don’t know Dr Francesca, she’s a veterinarian who graduated from Massey University’s class of ’98. After graduating and gaining experience in clinical practice Francesca moved to education and then into leadership in Allied Veterinary professional education, at both Otago Polytechnic, as the Head of the School of Veterinary Nursing and nationally as the Chair of the Educational ...
Send us a text Dr Alejandra Arbe-Montoya a PhD candidate from the University of Adelaide and Julie South discuss: Why veterinarians are leaving clinical practice,Moral Distress – what it is and why it needs to be included as part of the curriculum at vet school,How setting personal boundaries can help when you find yourself morally distressed,What types of communication you need to practice,How to handle Moral Conflict, andWhat being a Conscientious Objector means in the veterinary context.Wh...
Today’s episode is about the importance of having a GROWTH MINDSET vs a FIXED MINDSET and how to use take that approach to bring about positive change in your life and veterinary clinic. E ither you’ve got a growth mindset or you’ve got a fixed mindset . They were coined by Carol Dwek, an American Psychologist, about 6 years ago. Dwek earned her PhD in Social and Developmental Psychology from Yale University. She coined the terms fixed mindset and growth mindset to describe the underlying belie...
This is the fourth episode (004) in the series supporting the parliamentary petition at GetVets.NZ . Today we look at some strategies to help you counter compassion fatigue – both as an individual veterinarian and, if you’re a clinic owner or practice manager, a few different things you can implement in your clinic. We hear an excerpt from a Ted-X talk, as well as a couple of sound bites from veterinary professionals and we’re going to finish up with some positive psychology and mindfulness stra...
