Episodes

Send us a text How NZ vet clinics and overseas qualified vets are impacted In real terms, what difference does this make? In some cases, it’s going to make a HUGE difference, in others, not-so much. What was MIQ – which those clinics fortunate enough to have vets enter NZ over the last 18 months or…

Send us a text So far, we’ve looked at the cost of employee turnover – episode 64 – how to lower the cost of churn – employee turnover by starting an Employee Retention Investment Fund at your clinic. Last week we looked at the 5-P questions – Pride + Place + Possibility + Permanency + Propel Today…

Send us a text Vet Clinic Employee Engagement Index Questions The second of a multi episode series focussed on helping vet clinics retain the top performing vets and vet nurses in your clinic and then how to attract more vets and vet nurses just like them. Recent Employment Relations Authority dete…

Send us a text Vet Clinic Employee Turnover Costs & Composition Today’s show is the first of a multi episode series focussed on helping vet clinics retain the top performing vets and vet nurses in your clinic and then how to attract more vets and vet nurses like them. Specifically, today, we’re…

Send us a text Margie's dreams, aspirations and how vet clinics can pay their vet nurses more This is the second of two episodes where I catch up with Vet Nurse of the Year 2021 Margie Rutherford of The Strand Veterinarian in Auckland’s Parnell. If you haven’t listened to last week’s episode – numb…

Send us a text Vet Nurse Margie Rutherford's Visions for Veterinary Nursing in New Zealand Margie Rutherford, BSC, BVT - Vet Nurse of the Year 2021 Episode 1/2 where Vet Nurse Margie Rutherford and I chat about her visions for veterinary nursing in New Zealand. Margie was awarded the NZ Vet Nurse o…

Send us a text The step-by-step framework that's guaranteed to help you live the life you want. Using the SMARTER SWOT framework I designed about 20 years ago to help clients live their lives to the full contributing their special difference to the world - at work and at home. If you’ve set New Yea…

Send us a text A vet clinic's workplace toxicity negatively impacts a clinic’s ability to ever become an Employer of Choice. 10 things - 10 warning bells - to look out for at the vet clinic job interview Vet Clinics need to deal with what’s not working first in order to become a Vet Clinic Employer…

Send us a text How to become a Vet Clinic Employer of Choice so that you create your own clinic's wait list of highly engaged and motivated top performers. In today’s job-seeking world, job interviews are just as much about the clinic doing the interviewing as about the clinic being interviewed. Re…

Send us a text Vet clinics experience high staff burnout, high staff turnover, some (sadly) have reputations for allowing toxicity within the team to continue, infect and affect everything that happens inside that clinic. Constructive Dismissals What conditions need to be met for the Employment Cou…

Send us a text Lately I’ve seen a few vets and clinics get caught out by believing one of the many urban myths that surround employment law in NZ so today, we’re going to put 11 of them to bed so, hopefully, YOU don’t get caught out by them too. We’re going to look at the employment law myths that …

Send us a text This is the fourth episode in the sustainability series and today we’re with Sophie Kennedy of The Strand Veterinarian in Parnell, Auckland, New Zealand. Sophie is the dedicated receptionist at The Strand Veterinarian who’s just recently been charged with the responsibility of projec…

Send us a text In 2019, Zoetis NZ set up a new internal group to examine environmental, social and governance aspects of its business, with a focus on driving long term business sustainability. In practice, Large Animal Veterinarian Kristen Baxter’s responsibilities have been primarily focused on i…

Send us a text Dr Paulo Lencioni – a companion animal vet turned computer coder turned practising accountant specialising who now works with vet clinics to grow their practices answers the question “The impact of the pandemic – vet clinics are busier – but are we treating our patients better or wor…

Send us a text Veterinarian Dr Paolo Lencioni - co-author of September 2021 Vet Clinic Practice White Paper “The impact of the pandemic – vet clinics are busier – but are we treating our patients better or worse?” Today is part one of a two parts where I caught up with Dr Paulo Lencioni – a Compani…

Send us a text Sustainable Vet Clinic Practice - CeeJay Donovan of Massey Vets in Palmerston North - chats about her 6 in 6 - six easy to implement sustainable practices she implemented at Massey Vets in six months and the differences she noticed. For international listeners that’s the on-campus cl…

Send us a text When it comes to matters "immigration" in New Zealand there are all sorts of changing scenarios - almost weekly. Licensed Immigration consultant Katy Armstrong of IntoNZ chats with Julie South about what's news. Here's what Katy and Julie talked about: Julie's petition to have two MI…

Send us a text Veterinarian Dr Liza Schneider is one of New Zealand’s leading authorities in holistic animal healthcare. In 2003 Liza established – what is today – award-winning Holistic Vets in Tauranga – located in New Zealand’s spectacular Bay of Plenty region. Holistic Vets is a fully integrate…

Send us a text Vet Clinic Sustainability - three vet panel discussion on what vet clinics can do to start or further their sustainability journey GUESTS: Dr Francesca Brown: Head of Programmes and Principal Lecturer, Vet, Nursing Education and Chair, Educational Standards committee at Otago Polytec…

Send us a text Guest: Dr Lucy Scott - New Zealand Registered Veterinarian from the Massey Veterinary Science class of 2015 recently branched out into veterinary behavioural work and starting her own behaviour business. Lucy started off in a rural mixed animal practice – where she spent six years be…

Send us a text Vets and Vet Clinics: how to incorporate an attitude of gratitude in your life for well health I’ve noticed the light of positivity in my mind dim over the last couple of weeks, and if I’m feeling it, then I know that others must certainly be a little shaky too. Since that episode I’…

Send us a text Vet clinics: how secure is your website or internet system? Do you have a recovery or contingency plan if you're the victim of a cyber attack? What aspects of your vet clinic practice are vulnerable? Today Julie South looks at: how to protect your vet clinic against a DDoS attack, in…

Send us a text Vet Science Student Q&A - part 2 of 2 Although today’s episode specifically answers Massey students’ questions, as you’ll hear, the information Janet shares is relevant to just about most people. Because her profession requires full disclosure – which you can read in its entirety…

Send us a text Mindset – how to stay sane when your world appears to be spinning out of control crazy through Covid Lockdown Language of Appreciation at Work - Questionnaire During Lockdown last year, I uploaded a questionnaire onto VetStaff’s website to help employers / employees discover how peop…