Episodes

Send us a text Ever wondered why more than 40% of workers without a mentor have considered leaving their job in the last three months, compared to just 25% of those who do have a mentor? Curious about how a well-structured mentoring program can demonstrate your commitment to your team's growth, leading to higher levels of engagement and loyalty? Tune in! We're embarking on a journey to unravel the hidden power of mentoring in veterinary clinics. We break down how mentoring, a timeless practic...

Send us a text This episode uncovers the importance of the candidate experience, and how investing in it, can make your clinic the ultimate work destination. We share the spotlight on five examples of good recruitment experiences and the positive impact they can make at your clinic. Reference articles: Why the candidate experience matters Candidate rejection Onboarding Statistics VetClinicJobs.com We wrap up with an exciting peek into how a five-star review can elevate your clinic...

Send us a text Discover the untapped potential of communication skills within your veterinary clinic in this fascinating chat with Dr Meg Irvine from Vet Lifeskills. We promise you an eye-opening exploration into how effective communication training can revolutionise your clinic, leading to fewer client complaints, better NPS scores, and less clients seeking second opinions. It's not only about customer satisfaction though - Dr Meg will demonstrate how this training can revolutionise time...

Send us a text Ever wondered about the journey from a fledgling veterinarian to a seasoned practitioner with her own coaching business for other professionals in the field? Our inspiring guest today takes us through her fascinating journey; spotlighting the trials, tribulations, and triumphs she encountered along her path. As she sheds light on her early passion for veterinary medicine, her challenges as a fresh graduate, and her mid-career crisis, prepare to be inspired by her resilien...

Send us a text Are your recruitment efforts falling short? What if you could transform your clinic's recruitment strategy by focusing on the right values that resonate with job seekers? In this episode, we uncover the untapped potential of talking about employer values such as workforce development, well-being, empowerment, collaboration, and innovation in your job advertisements, and discuss the values job seekers crave like growth and development, work-life balance, autonomy and empowerment...

Send us a text Ready to revolutionise your vet clinic's recruitment process and say goodbye to low engagement, high turnover, and skyrocketing costs? Discover the secret to transforming your employer brand and boosting your clinic's success as we dive into the importance of values alignment, transparency, and a values-driven culture in ep 139 - The Power of Values. Join us on this enlightening journey as we follow the experiences of Dr. Chris, a talented veterinarian seeking a new opportun...

Send us a text Do you agree that traditional veterinary recruitment is desperately calling for a better way? Are you sick of being at the mercy of unverified employer review sites and Google to shape your clinic's employer reputation? Are you frustrated by the lack of insight into what it's really like to work at a clinic you've got your eye on? Today, we unveil VetClinicJobs – the reimagined approach to veterinary recruitment that has the potential to totally revolutionise the in...

Send us a text Welcome to the exciting new chapter of the Vet Staff podcast, where we promise to help you navigate the ever-changing landscape of recruitment and employer brand marketing in the veterinary world! We're on a mission to revolutionize the recruitment market and create people-first workplaces, so say goodbye to the Paws Claws Wet Noses days and let's embark on this journey together. We couldn't be more thrilled to announce our partnership with VetClinicJobs.com, an innovative glo...

Send us a text Julie South of VetStaff speaks with Dr. Stuart Burrough of Vet Marlborough in the final instalment of a three-part series. Dr. Burrough discusses the strategies his clinic has implemented to mitigate the veterinary shortage and create a great place to work. He emphasises the importance of paying staff well enough to remove money as a motivator, and shares his vision for a veterinary business that prioritises personal and professional growth. The episode concludes with a d...

Send us a text Ever wondered how the professional skills of vet nurses could revolutionise the future of veterinary care? Join us for a captivating conversation with Dr. Stuart Burrough, a veterinarian and owner of Vet Marlborough, who shares his journey and innovative approach to task delegation. Learn how this unique principle has transformed Vet Marlborough's practice efficiency, elevating the role of vet nurses and addressing veterinarian shortages. But that's not all - we have some ...

Send us a text VetStaff's Julie South chats with Dr Stuart Burrough (BVSc., MANZCVS) a veterinarian with a passion for innovation and commitment to veterinary research. Dr. Burrough is the founder and director of Vet Marlborough and discusses his three-month experiences as part of a Practitioner in Residence prog at the University of Florida. We also delve into Dr. Burrough's innovative approaches to veterinary medicine, including his pioneering work in stem cell therapy for a...

Send us a text This is the second in the 2-part series where Julie South interviews veterinary nurse practice manager and author of Tales of a Vet Nurse, Jade Pengelly. We dive into the controversial topic of how vet nurses are trained and perceived in the UK versus New Zealand. Jade Pengelly, shares her insights on the similarities and differences between the two nations and her views on what needs to change in New Zealand clinics to help vet nurses reach their full potential....

Send us a text Are you a veterinary nurse looking to take your career to the next level? If so, you won't want to miss today’s episode! In this first of two episodes, we sit down with Jade Pengelly, a veterinary nurse and published author whose book, "Tales of a Vet Nurse," is a must-read for anyone in the field. Jade is on a mission to help veterinary nurses gain the recognition they deserve both with the public and in clinic. Join us as we dive into Jade's journey, the inspiration behin...

Send us a text Are you an employer looking for ways to enhance the quality of life for yourself and your team in the workplace? Do you often find your team feeling overwhelmed and out of control? As a team leader, do you struggle to provide the right support during difficult times? While the saying "focus on what you can control" can seem trite and unhelpful, it's critical for the well-being of your team. Today is all about practical strategies to help you and your team regain balance...

Send us a text Want to improve job satisfaction and attract high-performing employees? You need to prioritise Quality of Life in your Workplace. This Culture-Positive concept is gaining popularity. But what is it exactly and how does it benefit both employees and employers? Stay tuned as we explore the benefits of Quality of Life in your Workplace, how it can be your clinic’s recruitment superpower and how it can enhance your professional life. We look at the or...

Send us a text Are you curious about the power of gratitude? Perhaps you're sceptical of its benefits, thinking it's just a trendy buzzword. What if I told you that there's scientific evidence that practicing gratitude can enhance your mental and physical health? Join me: today we dive deep into the world of gratitude, exploring its benefits and giving you practical tips on how to cultivate thankfulness in your daily life. It's not uncommon to be sceptical of the c...

Send us a text Are you struggling to juggle your professional and personal life? Do you feel like you're missing out on the things that matter most? Whether you're an introvert or an extrovert, finding the right balance can be a challenge. Here are 7 practical strategies tailored to your intro or extro “vert” personality-type that can help you create the balance you've been dreaming of. A lot of people think that introversion and extroversion is the difference between being shy or not....

Send us a text Are you a veterinary clinic owner, HR, or Practice Manager struggling to recruit and retain top performers? Or maybe you're a veterinary professional on the hunt for your next career move? Either way, this episode is for you! We're diving into Vet Clinic Employer Branding, the power of employee testimonials to showcase the best clinics in town and how they can help you find the good employers. As a veterinary clinic owner, attracting more, and retaining the...

Send us a text Have you ever felt like you're stuck at the bottom of an insurmountable mountain or in a valley with no way out? How do you maintain that initial sense of wonder you first had when you started your veterinary career? What is "grit"? How and when do you use it? In this inspiring and openly honest episode, we continue our conversation with Dr. Crystal Loh, one of New Zealand's three companion animal dental specialists, as she shares the trials and tribulati...

Send us a text What would you tell your younger self if you could go back in time? Where's the most interesting place you've ever found a tooth? And what does Hobbiton have to do with becoming a boarded dental specialist? Today, Dr Crystal Loh, one of New Zealand's three companion animal dental specialists, shares her journey towards becoming a Specialist and offers valuable advice for anyone on a similar path. Dr. Crystal Loh has an impressive resume that includes being a Member of th...

Send us a text Whether you’re looking to improve your leadership skills or interested in the impact of effective leadership at your vet clinic, today’s 101 Guide to the Situational Leadership Model is for you. Discover how to tailor your leadership style to fit just about any situation to achieve greater team success. Four Situational Leadership Styles: DirectingCoachingSupportingDelegatingPros of Situational Leadership Styles FlexibilityTeam developmentImproved communicationHigher staff m...

Send us a text Today, we're diving into another three powerful leadership styles – servant, coaching and authentic – that can transform the way you lead and inspire others. We also look at what type of team member thrives best under each of these different leadership styles. Servant vs Coaching vs Authentic Leadership Styles Similarities: All three leadership styles prioritise building positive relationships with their teams.All three leadership styles aim to inspire and motivate teams...

Send us a text Have you ever been drawn to follow a charismatic or transformational Lead Vet or Head Nurse to their next job? If so, you likely understand first-hand how a leader's style can influence their team members' interactions and overall performance. In this Leadership 101 series, we continue to delve into the different types of leadership styles. Today we look at the nuances of managerial, charismatic and inspirational leadership. We’ll explore how to recogn...

Send us a text Crack the Code: Your 101 Guide to Recognising Different Leadership Styles Have you – or someone you know - ever left a workplace not because of the job but because the clinic owner, head nurse or lead vet, let toxic behaviour persist? If so, you’ll “get” first hand how different leadership styles impact how individuals interact with their team members, how conflicts are resolved (or not), and ultimately how clinic culture is impacted. By recognising and understan...