Episodes

Sometimes life gets in the way of everything - oftentimes it can feel like a whirlwind of chaos. Without learned tools, tips and skills, it's natural to feel overwhelmed and unsure of how to navigate through the storm.

Join me, Julie South, as we dive fearlessly into the turbulence, teasing out the knots of "buyer's remorse" in job transitions, and uncovering the definitive aspects of resilience as per the American Psychological Association.

We'll dissect why it's essential to process struggle...

Are you ready to demystify the four stages of team development?

With the help of our guest, Lucy Smith, a certified DISC practitioner, you'll cultivate a deeper understanding of how high emotional intelligence (EQ) shapes effective teams.

We talk about how the simple knowledge of a new language can drastically transform the way we understand and work with people, and how Lucy's team reports can offer insights into the unique strengths of each individual in your team.

As we work our way throug...

Ever dreamed of transforming your workplace into a harmonious, productive haven?

Are you eager to understand why you or your colleagues behave the way you do?

Get ready as Julie South, Tania Bruce and Extended DISC Certified Practitioner, Lucy Smith chat about how understanding different behavioural styles can (literally!) revolutionise your work environment and boost performance.

Imagine a workplace where communication is seamless, stress is well managed, and everyone is in their perfect wor...

Ever feel the weight of bitterness holding you back? Today, we're going to unburden ourselves by embracing the liberating power of forgiveness, even in the face of deep hurt when it feels impossible to forgive. We'll be exploring the transformative ability of empathy to bridge the gap between hurt and healing. We'll share seven potent techniques to help you understand and share the feelings of those who've wronged you, starting with recognising your own emotions and seeking understandin...

Are you ready to journey into the depths of collective (group) forgiveness?

Today we look at historical wounds and explore the healing power of forgiveness, be it for historical atrocities like the Holocaust, colonialism, and slavery, or the smaller yet impactful world of business reputations tarnished by a few.

We consider examples from Rwanda and Northern Ireland, shedding light on indigenous forgiveness initiatives that are paving the road to healing around the globe. Simultaneously, we con...

Ever wondered how forgiveness can apply when there's the moral dilemma of and justice colouring the picture in the high stakes the veterinary profession? Join me, Julie South, as we navigate this minefield of dilemmas. We look at the the importance of being 'fit and proper' test. From medical malpractice to heart-wrenching end-of-life decisions, we'll grapple with the tough questions of accountability and forgiveness in this high-stakes profession. We also look at the power o...

What if the culture within your veterinary clinic could be transformed by one simple concept - forgiveness?

This is the second of a 2-part talking about forgiveness as a vet clinic culture, and the sixth episode on the "forgiveness" series.

Picture a workplace where mistakes are seen as opportunities for growth and team members are encouraged to learn from errors rather than fear them.

This episode of our podcast is all about cultivating just such an atmosphere using the Vet Clinic Forgivenes...

What if the key to a harmonious and productive veterinary clinic lies in the simple act of forgiveness?

Join me, Julie South, as we embark on a journey to understand how forgiveness plays an integral role in managing a successful clinic.

We look at forgiveness and its significance in resolving interpersonal conflicts, coping with client complaints, dealing with staffing issues, and navigating ethical concerns.

The first step towards a more cooperative and respectful work environment begins wi...

Did you know that self-forgiveness is the key to unlock personal growth and professional fulfilment? As veterinary professionals, we routinely face challenges and pressures, which can often lead to guilt, negative self-talk, and difficulty in forming healthy relationships. Julie South sheds light on these symptoms and how unresolved issues can erode your self-esteem and even manifest as physical symptoms, ultimately hindering your potential. She walks you through the practical steps to sel...

Did you know that numerous societal and personal factors shape our ability to forgive? Understand the world of forgiveness and its application in diverse cultures and workplaces. Julie South explores how different communities express forgiveness, as well as the critical reality that forgiving is a continuous practise that we must undertake for our mental and emotional well-being. She also sheds light on forgiveness in the the most challenging place, the workplace! Did you know that the cu...

What if the key to lasting contentment and success lies in the intricate workings of the human brain?

Does understanding the neuroscience of forgiveness hold the power to reduce stress, enhance our emotional and physical health, and lead us towards a life of better understanding and empathy?

Today Julie gives an easy-to-understand insight into the interesting role of our brain regions such as the anterior cingulate cortex and the ventromedial prefrontal cortex in the process of forgiveness.

E...

Have you ever wondered how forgiveness could be the key to unlocking lasting contentment and success in your life?

This episode is designed to help you move past resentment, embrace understanding, and actively seek peace. We delve into psychological theories behind this transformative power and explain how forgiveness - a deliberate choice to let go of negative emotions - affects relationships with others and ourselves.

Our exploration does not stop here!

We bring you inspiring stories of two...

Emotional and social intelligence: discover how to harness their power to spark new connections, open up opportunities, and enhance your relationships.

We start by distinguishing between emotional and social intelligence, and then delve into EQ's four essential components. You'll also be guided in identifying signs of a lack in social intelligence, so you can navigate social landscapes with greater ease and confidence.

References:
Ep 39 - 12 statements low EQ people make
Ep 40 - 6 ways to lead...

Ever wondered why more than 40% of workers without a mentor have considered leaving their job in the last three months, compared to just 25% of those who do have a mentor? Curious about how a well-structured mentoring program can demonstrate your commitment to your team's growth, leading to higher levels of engagement and loyalty? Tune in! We're embarking on a journey to unravel the hidden power of mentoring in veterinary clinics. We break down how mentoring, a timeless practice from ancient civ...

This episode uncovers the importance of the candidate experience, and how investing in it, can make your clinic the ultimate work destination.

We share the spotlight on five examples of good recruitment experiences and the positive impact they can make at your clinic.

Reference articles:
Why the candidate experience matters
Candidate rejection
Onboarding Statistics
VetClinicJobs.com

We wrap up with an exciting peek into how a five-star review can elevate your clinic's reputation online. So, b...

Discover the untapped potential of communication skills within your veterinary clinic in this fascinating chat with Dr Meg Irvine from Vet Lifeskills.

We promise you an eye-opening exploration into how effective communication training can revolutionise your clinic, leading to fewer client complaints, better NPS scores, and less clients seeking second opinions.

It's not only about customer satisfaction though - Dr Meg will demonstrate how this training can revolutionise time management, increas...

Ever wondered about the journey from a fledgling veterinarian to a seasoned practitioner with her own coaching business for other professionals in the field? Our inspiring guest today takes us through her fascinating journey; spotlighting the trials, tribulations, and triumphs she encountered along her path. As she sheds light on her early passion for veterinary medicine, her challenges as a fresh graduate, and her mid-career crisis, prepare to be inspired by her resilience and drive.

Our guest...

Are your recruitment efforts falling short? What if you could transform your clinic's recruitment strategy by focusing on the right values that resonate with job seekers? In this episode, we uncover the untapped potential of talking about employer values such as workforce development, well-being, empowerment, collaboration, and innovation in your job advertisements, and discuss the values job seekers crave like growth and development, work-life balance, autonomy and empowerment, collaboration...

Ready to revolutionise your vet clinic's recruitment process and say goodbye to low engagement, high turnover, and skyrocketing costs? Discover the secret to transforming your employer brand and boosting your clinic's success as we dive into the importance of values alignment, transparency, and a values-driven culture in ep 139 - The Power of Values. Join us on this enlightening journey as we follow the experiences of Dr. Chris, a talented veterinarian seeking a new opportunity, and learn ...

Do you agree that traditional veterinary recruitment is desperately calling for a better way?

Are you sick of being at the mercy of unverified employer review sites and Google to shape your clinic's employer reputation?

Are you frustrated by the lack of insight into what it's really like to work at a clinic you've got your eye on?

Today, we unveil VetClinicJobs – the reimagined approach to veterinary recruitment that has the potential to totally revolutionise the industry.

I'm Julie South, y...

Welcome to the exciting new chapter of the Vet Staff podcast, where we promise to help you navigate the ever-changing landscape of recruitment and employer brand marketing in the veterinary world! We're on a mission to revolutionize the recruitment market and create people-first workplaces, so say goodbye to the Paws Claws Wet Noses days and let's embark on this journey together.

We couldn't be more thrilled to announce our partnership with VetClinicJobs.com, an innovative global job board dedi...

Julie South of VetStaff speaks with Dr. Stuart Burrough of Vet Marlborough in the final instalment of a three-part series.

Dr. Burrough discusses the strategies his clinic has implemented to mitigate the veterinary shortage and create a great place to work.

He emphasises the importance of paying staff well enough to remove money as a motivator, and shares his vision for a veterinary business that prioritises personal and professional growth.

The episode concludes with a discussion of the impa...

Ever wondered how the professional skills of vet nurses could revolutionise the future of veterinary care?

Join us for a captivating conversation with Dr. Stuart Burrough, a veterinarian and owner of Vet Marlborough, who shares his journey and innovative approach to task delegation.

Learn how this unique principle has transformed Vet Marlborough's practice efficiency, elevating the role of vet nurses and addressing veterinarian shortages.

But that's not all - we have some thrilling updates to...

VetStaff's Julie South chats with Dr Stuart Burrough (BVSc., MANZCVS) a veterinarian with a passion for innovation and commitment to veterinary research. Dr. Burrough is the founder and director of Vet Marlborough and discusses his three-month experiences as part of a Practitioner in Residence prog at the University of Florida. We also delve into Dr. Burrough's innovative approaches to veterinary medicine, including his pioneering work in stem cell therapy for arthritis treatm...