Episodes

Send us a text Today, we're diving into another three powerful leadership styles – servant, coaching and authentic – that can transform the way you lead and inspire others. We also look at what type of team member thrives best under each of these different leadership styles. Servant vs Coaching vs …

Send us a text Have you ever been drawn to follow a charismatic or transformational Lead Vet or Head Nurse to their next job? If so, you likely understand first-hand how a leader's style can influence their team members' interactions and overall performance. In this Leadership 101 series, we contin…

Send us a text Crack the Code: Your 101 Guide to Recognising Different Leadership Styles Have you – or someone you know - ever left a workplace not because of the job but because the clinic owner, head nurse or lead vet, let toxic behaviour persist? If so, you’ll “get” first hand how different lead…

Send us a text I like to think that the state of my(Julie South) mental health is generally pretty good. I know how to recognise when I get too close to the edge. When I get to close to that endless downward negativity spiral where the vortex just sucks me in and it’s hard to move away into a more …

Send us a text Gaslighting, microaggressions, and passive aggressive behaviour create toxic relationships – at work and at home. If you – or someone you know – wonders whether you’re going a bit crazy or feel like you have to walk on eggshells around certain people, then this is for you. Today we l…

Send us a text Equality vs Equity for Cost-Effective Veterinary Recruitment Here are 10 distinct ways "equity" is different to "equality" in the veterinary clinic workplace. We look at how you can address those differences to make you a more attractive PEOPLE.FIRST employer. Being a PEOPLE.FIRST em…

Send us a text There’s been a bit of a jargon bandied around the recruitment and HR worlds over the last few years of DEI – diversity, equity and inclusion. Let's look at some DEI language - and how that plays out in your clinic - to either encourage inclusion or create cultural divides. Here are s…

Send us a text 10 ways to help make your price rises more palatable for your clients so you can give your team a pay rise in these inflationary times Are staff motivation and clinic price increases connected – in this “life according to Julie episode”, I’m going to show you how they are. But first …

Send us a text The last two episodes have covered unconscious bias when interviewing with the goal of not only shedding the light on unconscious bias at your clinic, but also to help you get a more diverse team… because, as we all know, the more diverse the opinions and experience you have in a tea…

Send us a text Continuing on from last week's 1-5 of Unconscious Biases: 6. Overconfidence bias Plays out when the recruiter is soooo confident in their own abilities to either pick a good candidate, or to eliminate the supposed bad ones, that they allow confirmation bias to creep in. 7. Similarity…

Send us a text One of the “happening things” in the recruitment world in 2022 was the spotlight being shone on diversity. I've identified 16 different unconscious biases we all have when it comes to interviewing – and how these can play out during the recruitment process and what you can do to miti…

Send us a text These 8 predictions are in no order of priority as they’re all important. #1 - vet clinic employer branding #2 - job sharing and genuine part time roles #3 – how remuneration is “packaged” #4 - veterinary nurse job satisfaction #5 – the really good employers will get better and the v…

Send us a text How professional or collegial is the veterinary profession in New Zealand ? We pick up today where Dr Paul Unsworth gets on his self-professed soapbox about the requirement for veterinarians to work after hours. He parallels the after hours requirements and expectations of veterinary…

Send us a text What makes a "good" veterinarian and/or a "good" veterinary clinic. Today Dr Paul Unsworth challenges me - Julie South - with specificity. As he says, "good" and "bad" aren't easily classified. If getting fit is on your to-do list for 2023, then stay tuned to the end to find out how …

Send us a text Crystal Ball Gazing Today we do a bit of crystal ball gazing with Dr Paul Unsworth – Companion Animal Locum Veterinarian. This is the first of a multi-part series. We’re talking about some of the changes Dr Paul has seen since he started his career. Gender Equality and Diversity We a…

Send us a text The old model of running a veterinary business no longer works - it's time for a fresh look and different approach. This is the final episode (of 3) is Dr Jade Hackney’s series about life after veterinary burnout and recovery. At the Christchurch wellness symposium I - Julie South - …

Send us a text This is the second in the multi part series where Companion Animal Veterinarian Dr Jade Hackney shares her path to living life to the full as a healthy and loving, long-term life partner and fully engaged veterinarian. Dr Jade talks about: the moment she and her life partner realised…

Send us a text You can take the person out of vetting but can you take vetting out of the person? This series of episodes with Dr Jade Hackney was recorded a few months’ ago but I thought the topic was very relevant – especially for veterinary professionals who may be reconsidering their careers in…

Send us a text This is the second of the two part series with Dr Jane Ough – Companion Animal Veterinarian at South Wairarapa Vets – who’s wearing her very new New Zealand Veterinary Association Climate Change Ambassador’s hat. If you haven’t listened to the first part – 105 – I recommend you do th…

Send us a text Today we’re with Dr Jane Ough – Companion Animal Veterinarian at South Wairarapa Vets – who’s wearing her very new New Zealand Veterinary Association Climate Change Ambassador’s hat. This is the second time Dr Jane has been on Paws Claws Wet Noses. You can listen to her previous epis…

Send us a text The second in the two part series where Professor John Munday talks about his world-first RAS research to treat cancer in cats and dogs. After graduating, he worked for 2 years in a mixed animal practice in Whangarei. He then returned to Massey and completed a PhD. After completing h…

Send us a text Professor John Munday is a Massey University graduate. After graduating, he worked for 2 years in a mixed animal practice in Whangarei. He then returned to Massey and completed a PhD. After completing his doctorate John then did a 2-year residency in veterinary pathology at Michigan …

Send us a text Dr Megan Alderson, Companion Animal Veterinarian + principal and partner of the Strand Veterinarian in Parnell, Auckland, New Zealand, introduces her new initiative The Vet Thrive Collective. In this episode Dr Megan and Julie talk about the six shields (tenets) that form part of the…

Send us a text Continuing on from episode 100 is part 2 of Dr Francesca Brown's research about what vet clinic clients want. The importance of training front line staff. Regard staff training as an investment, not a cost. A valuable strategy vet clinics can copy from dental clinics to help improve …