Season 1

Send us a text What if you possessed an untapped superpower that could transform your life? Today, we're going to reveal this hidden potential within you - it's the power of resilience. Much like a muscle, resilience can be strengthened over time with practice. Julie South discusses how to enhance …

Send us a text Julie South of VetStaff speaks with Dr. Stuart Burrough of Vet Marlborough in the final instalment of a three-part series. Dr. Burrough discusses the strategies his clinic has implemented to mitigate the veterinary shortage and create a great place to work. He emphasises the importan…

Send us a text Ever wondered how the professional skills of vet nurses could revolutionise the future of veterinary care? Join us for a captivating conversation with Dr. Stuart Burrough, a veterinarian and owner of Vet Marlborough, who shares his journey and innovative approach to task delegation. …

Send us a text VetStaff's Julie South chats with Dr Stuart Burrough (BVSc., MANZCVS) a veterinarian with a passion for innovation and commitment to veterinary research. Dr. Burrough is the founder and director of Vet Marlborough and discusses his three-month experiences as part of a Practitioner in…

Send us a text This is the second in the 2-part series where Julie South interviews veterinary nurse practice manager and author of Tales of a Vet Nurse, Jade Pengelly. We dive into the controversial topic of how vet nurses are trained and perceived in the UK versus New Zealand. Jade Pengelly, shar…

Send us a text Are you a veterinary nurse looking to take your career to the next level? If so, you won't want to miss today’s episode! In this first of two episodes, we sit down with Jade Pengelly, a veterinary nurse and published author whose book, "Tales of a Vet Nurse," is a must-read for anyon…

Send us a text Are you an employer looking for ways to enhance the quality of life for yourself and your team in the workplace? Do you often find your team feeling overwhelmed and out of control? As a team leader, do you struggle to provide the right support during difficult times? While the saying…

Send us a text Want to improve job satisfaction and attract high-performing employees? You need to prioritise Quality of Life in your Workplace. This Culture-Positive concept is gaining popularity. But what is it exactly and how does it benefit both employees and employers? Stay tuned as we explore…

Send us a text Are you curious about the power of gratitude? Perhaps you're sceptical of its benefits, thinking it's just a trendy buzzword. What if I told you that there's scientific evidence that practicing gratitude can enhance your mental and physical health? Join me: today we dive deep into th…

Send us a text Are you struggling to juggle your professional and personal life? Do you feel like you're missing out on the things that matter most? Whether you're an introvert or an extrovert, finding the right balance can be a challenge. Here are 7 practical strategies tailored to your intro or e…

Send us a text Are you a veterinary clinic owner, HR, or Practice Manager struggling to recruit and retain top performers? Or maybe you're a veterinary professional on the hunt for your next career move? Either way, this episode is for you! We're diving into Vet Clinic Employer Branding, the power …

Send us a text Have you ever felt like you're stuck at the bottom of an insurmountable mountain or in a valley with no way out? How do you maintain that initial sense of wonder you first had when you started your veterinary career? What is "grit"? How and when do you use it? In this inspiring and o…

Send us a text What would you tell your younger self if you could go back in time? Where's the most interesting place you've ever found a tooth? And what does Hobbiton have to do with becoming a boarded dental specialist? Today, Dr Crystal Loh, one of New Zealand's three companion animal dental spe…

Send us a text Today, we're diving into another three powerful leadership styles – servant, coaching and authentic – that can transform the way you lead and inspire others. We also look at what type of team member thrives best under each of these different leadership styles. Servant vs Coaching vs …

Send us a text Have you ever been drawn to follow a charismatic or transformational Lead Vet or Head Nurse to their next job? If so, you likely understand first-hand how a leader's style can influence their team members' interactions and overall performance. In this Leadership 101 series, we contin…

Send us a text Crack the Code: Your 101 Guide to Recognising Different Leadership Styles Have you – or someone you know - ever left a workplace not because of the job but because the clinic owner, head nurse or lead vet, let toxic behaviour persist? If so, you’ll “get” first hand how different lead…

Send us a text I like to think that the state of my(Julie South) mental health is generally pretty good. I know how to recognise when I get too close to the edge. When I get to close to that endless downward negativity spiral where the vortex just sucks me in and it’s hard to move away into a more …

Send us a text Gaslighting, microaggressions, and passive aggressive behaviour create toxic relationships – at work and at home. If you – or someone you know – wonders whether you’re going a bit crazy or feel like you have to walk on eggshells around certain people, then this is for you. Today we l…

Send us a text Equality vs Equity for Cost-Effective Veterinary Recruitment Here are 10 distinct ways "equity" is different to "equality" in the veterinary clinic workplace. We look at how you can address those differences to make you a more attractive PEOPLE.FIRST employer. Being a PEOPLE.FIRST em…

Send us a text There’s been a bit of a jargon bandied around the recruitment and HR worlds over the last few years of DEI – diversity, equity and inclusion. Let's look at some DEI language - and how that plays out in your clinic - to either encourage inclusion or create cultural divides. Here are s…

Send us a text 10 ways to help make your price rises more palatable for your clients so you can give your team a pay rise in these inflationary times Are staff motivation and clinic price increases connected – in this “life according to Julie episode”, I’m going to show you how they are. But first …

Send us a text The last two episodes have covered unconscious bias when interviewing with the goal of not only shedding the light on unconscious bias at your clinic, but also to help you get a more diverse team… because, as we all know, the more diverse the opinions and experience you have in a tea…

Send us a text Continuing on from last week's 1-5 of Unconscious Biases: 6. Overconfidence bias Plays out when the recruiter is soooo confident in their own abilities to either pick a good candidate, or to eliminate the supposed bad ones, that they allow confirmation bias to creep in. 7. Similarity…

Send us a text One of the “happening things” in the recruitment world in 2022 was the spotlight being shone on diversity. I've identified 16 different unconscious biases we all have when it comes to interviewing – and how these can play out during the recruitment process and what you can do to miti…